Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
fishing, motorcycle riding, spending time with friends and loved ones, sport shooting, healthy living
Languages
Timeline
Generic

Roberto Cannuscio

Linwood,NJ

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Tech Manager /Sales Associate

Batteries Plus Bulbs
03.2023 - Current
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Launched quality assurance practices for each phase of development
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Accomplished multiple tasks within established timeframes.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Defined clear targets and objectives and communicated to other team members.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Onboarded new employees with training and new hire documentation.
  • Improved safety procedures to create safe working conditions for workers.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Improved marketing to attract new customers and promote business.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.

Kitchen Manager

Mario's Pizza
09.2009 - 07.2020
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Executive Chef Partner

Yacht Club Of Selenunte
07.2011 - 10.2011
  • Mentored kitchen staff to prepare each for demanding roles.
  • Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Implemented cost-effective purchasing strategies, negotiating contracts with suppliers for optimal pricing on quality ingredients.
  • Fostered strong relationships with local farmers'' markets, sourcing fresh produce directly from growers at competitive prices.
  • Effectively addressed customer concerns or complaints by providing prompt resolutions that upheld the restaurant''s commitment to exceptional service.
  • Maintained well-organized mise en place to keep work consistent.
  • Disciplined and dedicated to meeting high-quality standards.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Established safety protocols in compliance with industry regulations to maintain a clean and hazard-free workplace.

Head Guide /Fishing Guide

Mondo Mare
07.2011 - 10.2011
  • Trained to handle medical issues and accidents to take appropriate action and promote safety and well-being of tour groups.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Increased tour group sizes through exceptional customer service and consistently positive feedback from clients.
  • Guided groups of up to [Number] people on scheduled tours.
  • Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
  • Built personal relationships with guests to promote positive experiences.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Established positive relationships with tour members through fun and engaging conversation.
  • Planned and executed efficient tour routes by using maps and other navigational tools.
  • Developed customized tour itineraries for diverse groups, ensuring a memorable and enjoyable trip.
  • Organized logistics such as transportation arrangements and accommodation bookings, ensuring smooth operations throughout each tour itinerary.

Sous Chef

Le Cafe Aux Port De Laciotat
09.2008 - 12.2008
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Monitored food production to verify quality and consistency.
  • Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
  • Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
  • Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
  • Coordinated with team members to prepare orders on time.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Assisted with menu development and planning.
  • Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Served as an integral part of the hiring process for new kitchen staff members, contributing valuable insights into candidate selection based on experience and skill set compatibility with existing team dynamics.

Culinary Assistant /Crew Trainer

Olive Garden
05.2004 - 08.2008
  • Provided support to individuals with special dietary need to meet unique nutritional requirements.
  • Assisted in developing seasonal menu changes, incorporating fresh ingredients and creative flavor combinations to keep guests excited about the culinary offerings.
  • Supported head chef in menu development, resulting in increased positive customer feedback.
  • Trained new staff on food preparation and safety procedures.

Education

Associate of Arts - Culinary Arts

Atlantic Cape Culinary Academy
Mays Landing, NJ
05.2002

High School Diploma -

Mainland Regional High School
Linwood, NJ
06.1999

Skills

  • Time Management
  • Needs Assessment
  • Cross-Functional Teamwork
  • Technical Proficiency
  • Strategic Planning
  • Brand Management
  • Complex Problem-Solving
  • Scheduling and Coordinating

Accomplishments

  • Supervised team of 8 staff members.
  • Achieved HAS-MAT certification by completing the proper training with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Started a program with another local business to promote both businesses.

Certification

HAS-MAT Training - present

Wise Certification- present

Speak 4 Languages- French, Italian, Spanish and English

Training in Samsung products

Training in Apple products

HAACP certifications

Motorcycle license

Boat operator license

fishing, motorcycle riding, spending time with friends and loved ones, sport shooting, healthy living

I'm a goal oriented man. i enjoy cooking for my family and friends. I spend most of my days working, but when I have some time off i really enjoy fishing.

Languages

French
Native or Bilingual
Italian
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual

Timeline

Tech Manager /Sales Associate

Batteries Plus Bulbs
03.2023 - Current

Executive Chef Partner

Yacht Club Of Selenunte
07.2011 - 10.2011

Head Guide /Fishing Guide

Mondo Mare
07.2011 - 10.2011

Kitchen Manager

Mario's Pizza
09.2009 - 07.2020

Sous Chef

Le Cafe Aux Port De Laciotat
09.2008 - 12.2008

Culinary Assistant /Crew Trainer

Olive Garden
05.2004 - 08.2008

Associate of Arts - Culinary Arts

Atlantic Cape Culinary Academy

High School Diploma -

Mainland Regional High School

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Roberto Cannuscio