Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Roberto Caragol

Miami,FL

Summary

Talented Interpreter with advanced conversational abilities English and Spanish. Maintain emotion, style and content of speaker's words in translations and familiar with deeper cultural context behind phrases.

I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I am a well committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I get things done right and on time.

Overview

4
4
years of professional experience

Work History

Sales

Ultimate Software
Miami, FL
08.2019 - 08.2023
  • Developed and implemented sales strategies to increase market share.
  • Established relationships with key clients, while maintaining existing customer base.
  • Identified and developed new markets for products or services.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Researched potential customers using various sources such as public records, web searches.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.

Translation

Ultimate Software
Miami, FL
08.2019 - 08.2023
  • Reviewed, edited and proofread translated documents for accuracy and quality assurance.
  • Provided linguistic advice on language usage, grammar and syntax.
  • Maintained records of all translations projects completed.
  • Organized meetings with clients to discuss progress of translation projects.
  • Monitored the status of ongoing projects to ensure timely completion.
  • Analyzed existing materials to identify areas where translations could be improved.
  • Translated client documents between languages.
  • Delivered translation services to clients.
  • Proofread translations to identify and correct punctuation, grammatical and translation errors.
  • Used dictionaries, thesauruses and other references during translation to locate terminology equivalents and retain original text meaning.
  • Worked with clients to establish translation requirements and scope.
  • Proofread, edited and revised translated documents.

Education

Bachelor of Arts - Spanish

St. Thomas University
Miami, FL
05.2003

High School Diploma -

Belen Jesuit Prep
Miami
05.1991

Skills

  • Account Servicing
  • Customer Needs Assessment
  • Customer Service
  • Sales Development
  • Customer Success Management
  • Document Translation
  • Editing Skills
  • Verbal and Written Communication
  • Fluent in English & Spanish
  • Document Evaluations
  • Proofreading Skills

Accomplishments

  • Six Sigma White Belt (2020)
  • Six Sigma Yellow Belt (2023)

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales

Ultimate Software
08.2019 - 08.2023

Translation

Ultimate Software
08.2019 - 08.2023

Bachelor of Arts - Spanish

St. Thomas University

High School Diploma -

Belen Jesuit Prep

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Roberto Caragol