Roberto Carrillo Perez
LOSANGELES,CA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
9
9
years of professional experience
Work History
Personal Shopper
Instacart
Los Angeles, California
05.2020 - Current
- Order fulfillment: involves accepting batches through the app, shopping for items, and managing replacements for items that are out of stock.
- Delivery: Delivering groceries to the customer’s location promptly (for Full-Service Shoppers).
- Communication: Communicating with customers through the app to make order changes and ensuring excellent customer service.
- Quality Selection: Quality selection entails carefully choosing fresh produce and high-quality products to ensure the accuracy of every order.
Sales Associate
Orogold Cosmetics
Cerritos, California
02.2017 - 03.2020
- Sales: Involved actively engaging with customers, showcasing products, and successfully closing sales to achieve or surpass daily and weekly sales targets.
- Product Demonstration: Provide personalized, on-the-spot demonstrations, such as face treatments, to showcase the product’s results.
- Customer Education: Provide customers with information about the advantages of gold-infused, luxury skincare products, and help them find the best solutions for their individual needs.
- Store Maintenance: Maintain a clean, organized, and inviting high-end store appearance, including restocking displays.
- Customer Engagement: Customer engagement involves building and maintaining long-term client relationships to foster repeat business.
Education
Some College (No Degree) - Graphic Design
UTEG University
Guadalajara, JaliscoSome College (No Degree) - Architecture
UVM University
Zapopan, JaliscoSkills
- Quality selection
- Customer communication
- Customer relationship management
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Adaptability
- Decision-making
- Planning and organization
- Heavy lifting
- Sales proficiency
- Sales expertise
- Strong interpersonal skills
- Flexible schedule
- Verbal and written communication
- Accurate money handling
- Fashion knowledge
- Documentation and reporting
- Relationship building
- Customer relations
- Customer service
- Bilingual
Languages
English
Professional
Spanish
Native/ Bilingual
Affiliations
- Adopting a healthy lifestyle through regular gym activities.
References
References available upon request.
Timeline
Personal Shopper
Instacart
05.2020 - Current
Sales Associate
Orogold Cosmetics
02.2017 - 03.2020
Some College (No Degree) - Graphic Design
UTEG University
Some College (No Degree) - Architecture
UVM University