Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.
Quality-focused Property Manager with genuine care for property conditions, resident satisfaction and fulfilling property owner needs.
Overview
7
7
years of professional experience
Work History
Property Manager
Banyan Equity Management
10.2019 - Current
Monitor timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Minimize vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Decreased turnover rate by 10% in 1 year.
Net income increased thru Pandemic
Evaluate and recommended changes in rental pricing strategies to remain competitive in market.
Maintain operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Develop and execute plan to achieve and maintain 95% or better rate of occupancy during Pandemic.
Prepared specifications, solicited bids and approved subcontracts for building services.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
Residential Property Manager
JP Oakwood Investments, LLC
02.2019 - 10.2019
Oversee management of 208 unit property while providing good service to tenants
Established strong, professional relationships with staff and residents by promoting team collaboration and delivering exemplary service
Conduct inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs
Evaluated and recommended changes in rental pricing strategies to remain competitive in market
Maximized rental income while minimizing expenses through effective planning and control
Maintain sufficient number of units market-ready at all times
Delivered emergency 24-hour on-call service for tenants on building issues
Boosted occupancy to 97% by leveraging market knowledge and successful promotional strategies
Kept property in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices
Handled resident complaints and expedited all maintenance requests
Accounts Payable-Property Manager
Stone Legacy Group. LLC
08.2016 - 01.2019
Analyzed monthly balance sheet accounts for corporate reporting
Processed Contractor Payroll for approximately 20 total employees
Completed Monthly Close Outs Reports for each Property and forwarded accounting date each month
Managed accounts payable and receivables. Provided key clerical and administrative support to senior accounting staff
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies
Reached out to vendors and customers to verify information and follow up on client issues
Maintained constant balance of 8 properties petty cash accounts. Trained and motivated leasing staff during bi-monthly training's
Maintained current contract files as required by company contract policies and procedures
Introduced and monitored effective lease renewal programs
Managed community of nearly 488 apartment homes
Generated professional networks by engaging in professional, industry and government organizations. Communicated effectively with owners, residents and on-site associates
Maximized rental income while minimizing expenses through effective planning and control
Evaluated and recommended changes in rental pricing strategies
Verified that all customer complaints were handled promptly and appropriately
Kept rental income coming in by quickly filling vacancies
Education
Undergrad - Bachelors In Psychology
Central Christian College Of Kansas
Mcpherson, KS
2021
Skills
Proficiency in property-level accounting with demonstrated success