Roberto Castillo
Summary
Motivated student Athletes working toward Bachelors in Entrepreneurship in Business. Possess experience in Management and Leadership. Proven success working within fast-paced, collaborative settings. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
General Manager / Head of Sales Department
Ocana Tire Shop
07.2019 - Current
- Led sales team to consistently exceed revenue targets and achieve business objectives.
- Developed and implemented strategic sales plans to drive business growth.
- Oversaw day-to-day operations, including sales management, customer service, and staff supervision.
- Built and maintained strong relationships with clients and partners to foster business opportunities.
- Develop and implement strategic sales plans to achieve revenue targets and company objectives.
Tire Technician / Customer Service Representative
Ocana Tire Shop
07.2019 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Assisted customers in selecting appropriate tires and explained technical aspects of products.
- Handled customer inquiries, concerns, and complaints in a professional and courteous manner.
- Maintained a clean and organized work area, ensuring efficient workflow and customer satisfaction.
Youth Soccer Coach
Chicago Fire Youth Club
01.2022 - 12.2022
- Promoted good sportsmanship and fostered a positive team environment by modeling respectful behavior both on and off the field.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Developed strong communication channels with parents, providing regular updates on player progress and addressing concerns promptly.
- Provided mentorship to players, fostering personal growth alongside athletic development through guidance on topics such as leadership, teamwork, and discipline.
- Create a positive and inclusive team environment.
- Teach technical skills such as dribbling, passing, shooting, and defending.
- Foster teamwork, sportsmanship, and discipline.
- Develop players' confidence and resilience.
- Adapt coaching techniques to accommodate varying skill levels.
False Prophets Clothing Brand
Founder And Owner
03.2021 - Current
- Established strong relationships with suppliers, negotiating favorable terms and pricing.
- Increased brand awareness by implementing effective marketing strategies and social media campaigns.
- Continuously evaluated company performance against financial goals while adjusting strategies as needed for success.
- Invested in employee development through training programs to encourage skill-building and job satisfaction.
- enveloped brand identity, including logo, visual elements, and messaging, to resonate with target audience.
- Designed and curated clothing collections in line with brand vision and market trends.
- Managed all aspects of business operations, including sourcing materials, production oversight, and inventory management.
- Established online and offline sales channels, including e-commerce website and retail partnerships.
Delivery Driver
Door Dash And UberEats
11.2021 - 02.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered food orders accurately and efficiently to customers' doorsteps in a timely manner.
- Provided exceptional customer service, ensuring satisfaction and addressing any concerns or issues promptly.
- Maintained a clean and organized delivery vehicle, adhering to all safety and sanitation guidelines.
- Managed delivery routes effectively to maximize efficiency and minimize delivery times.
- Handled cash transactions and processed payments accurately using mobile payment systems.
College Student Athlete
Benedictine University
08.2022 - Current
- Met academic standards and expectations to maintain school enrollment.
- Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
- Attended regularly scheduled instructional classes, taking organized notes and interacting positively.
- Demonstrated comprehension of textbooks and other assigned reading materials via written and oral presentations.
- Demonstrated exceptional skill, athleticism, and tactical understanding during matches.
- Participated in rigorous training sessions to improve individual performance and contribute to team cohesion.
- Collaborated closely with coaches and teammates to develop game strategies and execute plays effectively.
- Exhibited leadership qualities on and off the field, serving as a role model for fellow players.
- Maintained a high level of fitness and conditioning to perform at peak levels during games.
- Managed time effectively to balance athletic commitments with academic responsibilities.
Education
Bachelor in Entrepreneurship -
Benedictine University
Lisle, IL05.2026
High School Diploma -
Westinghouse College Prep
Chicago, IL06.2022
Skills
- Time Management
- Microsoft Excel
- Visual Communication
- Project Leadership
- Motivational Skills
- Parental engagement
- Physical Fitness
- Brand Development Strategy
- Tire Installation
- Tire mounting
- Leadership and team building
- Spanish translation
- Customer Support
- Bilingual in Spanish
Timeline
College Student Athlete
Benedictine University
08.2022 - Current
Youth Soccer Coach
Chicago Fire Youth Club
01.2022 - 12.2022
Delivery Driver
Door Dash And UberEats
11.2021 - 02.2022
False Prophets Clothing Brand
Founder And Owner
03.2021 - Current
General Manager / Head of Sales Department
Ocana Tire Shop
07.2019 - Current
Tire Technician / Customer Service Representative
Ocana Tire Shop
07.2019 - Current
Bachelor in Entrepreneurship -
Benedictine University
High School Diploma -
Westinghouse College Prep
Similar Profiles
LIVIA REGINA GOMES DA SILVALIVIA REGINA GOMES DA SILVA
Housekeeper at Hotel Plaza Mayor OcanaHousekeeper at Hotel Plaza Mayor Ocana
Abraham TrejoAbraham Trejo
Assistant at Tire ShopAssistant at Tire Shop
Masen FrenchMasen French
Tire Technician at Flores Tire ShopTire Technician at Flores Tire Shop
Noraiza KamarudinNoraiza Kamarudin
General Manager, Head of Department, Investigation Department, Enforcement Division at Securities Commission Malaysia (Suruhanjaya Sekuriti)General Manager, Head of Department, Investigation Department, Enforcement Division at Securities Commission Malaysia (Suruhanjaya Sekuriti)
ARPAN BISWASARPAN BISWAS
General Manager I/c and Head of Plant Design Department & Technical Services Department at Visakhapatnam Steel Plant, Rashtriya Ispat Nigam LTD.General Manager I/c and Head of Plant Design Department & Technical Services Department at Visakhapatnam Steel Plant, Rashtriya Ispat Nigam LTD.