Roberto Cerritos
Las Vegas
Summary
Versatile and results-driven candidate, Excelled in and improving customer service, demonstrating a commitment to efficiency and safety. Energetic with keen eye for detail and strong work ethic. Understanding of warehouse operations and logistics, coupled with proficiency in inventory management and forklift operation. Hardworking team member , punctual, reliable.
Overview
16
16
years of professional experience
Work History
Shipping Dock Associate
Trigg Laboratories
05.2016 - Current
- Assisted in training new employees, sharing best practices for efficient dock operations.
- Prioritized urgent shipments for expedited processing, ensuring prompt delivery to customers while meeting deadlines.
- Managed daily shipping schedules efficiently by allocating resources according to workload demands.
- Demonstrated agility in adapting to changing priorities on the dock which resulted in smooth workflow transitions.
- Maintained a clean and organized work environment, promoting efficiency and reducing accidents on the dock.
- Utilized computerized systems for order entry, tracking, and documentation purposes, streamlining the shipping process.
- Operated forklift to move pallets and heavy items on and off vehicles.
Sales Associate
The Home Depot Inc
05.2009 - 08.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Performed inventory control, such as counting, and stocking merchandise.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Education
High School Diploma -
John H Francis Polytechnic High School
Sun Valley, CASkills
- Package handling
- Warehouse safety
- Dock equipment operation
- Loading and unloading
- Order picking
- Forklift operation
- Teamwork and collaboration
- Stocking shelves
- Computer proficiency
- Customer service
- Fluent bilingual
Timeline
Shipping Dock Associate
Trigg Laboratories
05.2016 - Current
Sales Associate
The Home Depot Inc
05.2009 - 08.2016
High School Diploma -
John H Francis Polytechnic High School
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