Luis Tovar
Apple Valley,CA
Summary
Dynamic professional with proven expertise in warehouse safety and team leadership. At Walmart, implemented time-saving tactics, enhancing order processing efficiency. Excelled as Team Leader at Jack in the Box, significantly boosting customer satisfaction. Skilled in critical thinking and cross-functional collaboration, adept at fostering inclusive work environments and driving team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Loader
Walmart
03.2021 - Current
- As an OJT trained and collaborated with Area Managers with the new ATLAS system
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Supported my area by being trained as a shipping clerk and other areas as well including becoming a backup Traffic clerk
- Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
Team Leader
Jack in the Box
10.2017 - 03.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
High School Diploma -
Patriot
Jurupa Valley, CA09-2017
Skills
- Warehouse safety
- Paperwork management
- Shipping and receiving
- Team training and development
- Decision-making
- Critical thinking
- Attention to detail
- Team collaboration
- Staff management
- Cross-functional collaboration
- Team leadership
- Work Planning and Prioritization
Certification
- Upskilled OJT
- Traffic clerk
- Shipping clerk
- Power Equipment trainer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Loader
Walmart
03.2021 - Current
Team Leader
Jack in the Box
10.2017 - 03.2021
- Upskilled OJT
- Traffic clerk
- Shipping clerk
- Power Equipment trainer
High School Diploma -
Patriot
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