Roberto Crespo
Seymour,CT
Summary
Results-driven Security Supervisor with expertise in incident reporting, emergency response coordination, and team leadership. Proven ability to enhance safety protocols and develop effective training programs. Dynamic Security Supervisor with over 20 years of experience in CCTV monitoring, access control management, and team leadership. Developed training programs that improved compliance and response efficiency, contributing to a safer environment for all stakeholders. Detail-oriented Security Supervisor known for exceptional communication and incident reporting skills. Successfully coordinated emergency responses and supervised security personnel, ensuring adherence to safety protocols and enhancing overall operational effectiveness.
Overview
20
20
years of professional experience
Work History
Security Supervisor
Securitas Security Services USA
Shelton, Connecticut
07.2006 - Current
- Supervised security personnel to ensure compliance with safety protocols.
- Conducted regular inspections of facilities to identify potential security risks.
- Developed and implemented training programs for new security staff.
- Coordinated emergency response procedures during critical incidents.
- Monitored surveillance systems for unusual activities or breaches.
- Collaborated with local law enforcement on security matters and investigations.
- Prepared detailed reports on security incidents and daily operations.
- Reviewed and updated security policies to enhance operational effectiveness.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Supervised property entrances and exits and monitored employee safety.
- Oversaw access control systems at all entrance points to ensure only authorized personnel entered the facility. at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Responded quickly to emergency situations by deploying resources and personnel.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Provided security team leadership and contributed to on-call duties.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Led security team and contributed to on-call shifts.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Recorded required data for incident reports and files.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Upheld strict confidentiality regarding sensitive information and security measures.
- Maintained accurate records of security incidents and responses for compliance purposes.
- Managed access control systems to secure premises and sensitive areas.
- Evaluated performance of security staff and provided constructive feedback.
- Conducted regular security patrols to identify and mitigate potential threats.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
Education
GED -
Central High School
Bridgeport, CT09-1986
Skills
- Incident reporting
- Access control management
- Emergency response coordination
- CCTV monitoring
- Compliance auditing
- Risk assessment
- Staff training and mentorship
- Team leadership
- Communication skills
- Problem solving
- Attention to detail
- Conflict resolution
- Collaboration with law enforcement
- Investigative procedures
- Dispatch
- Surveillance systems
- Surveillance
- Security officer training
- Personnel supervision
- Access control
- Patrol operations
- Emergency response
- Report generation
- Incident investigation
Timeline
Security Supervisor
Securitas Security Services USA
07.2006 - Current
GED -
Central High School