Overview
Work History
Education
Skills
Extracurricular Involvement
Volunteer Experience
Timeline
Generic

Roberto Delgado

Storm Lake,IA

Overview

4
4
years of professional experience

Work History

Cook & Server

Smoking Hereford
Storm Lake, IA
10.2021 - Current
  • Review incoming orders, preparing existing orders and managing the cook line to ensure a quality customer experience.
  • Utilize effective communication to create a positive dining experience for customers.
  • Manage and train other kitchen staff to ensure timely, safe and efficient food production.
  • Monitor assigned tables to verify all requests, needs and concerns throughout their dining experience are met.

Project Management Intern

Buena Vista University Event Services
Storm Lake, IA
05.2023 - 09.2023
  • Created work schedule for employees on a weekly basis
  • Managed and ran events held on BVU campus
  • Prepared rooms and keys for campus on BVU campus
  • Maintained strong customer service throughout the internship working directly with customers

Mailer

Buena Vista University Mailroom
Storm Lake, IA
08.2020 - 09.2021
  • Received, sorted, and processed mail accurately and efficiently.
  • Handled sensitive or confidential materials with discretion and confidentiality.
  • Provided high quality customer service for customers regarding deliveries and addressed any issues that may have arisen.
  • Collaborated with various departments to ensure efficient mail and package distribution.

Sales Associate

Walmart
Storm Lake, IA
08.2020 - 05.2021
  • Worked collaboratively with other associates and departments to ensure efficient store operations and provide high quality customer service.
  • Followed company policies and procedures, including safety protocols, cash handling guidelines, and customer service standards.
  • Operated cash registers, processed transactions accurately, and handled payments, including cash, cards, and electronic payments.

Education

Bachelors of Business Management -

Buena Vista University
05.2024

Skills

  • Customer Service
  • Project Management
  • Time Management
  • Microsoft Office
  • Leadership Skills
  • Communication Skills

Extracurricular Involvement

MARKETING COORDINATOR | 08/2020 - Current

Raices Club - Storm Lake, IA

  • Promote club activities and events through various channels, such as social media and posters on campus to attract new members and keep current members informed.

EVENT PLANNER | 08/2021 - Current

Buena Vista University Business Club- Storm Lake, IA

  • Coordinate and plan fundraising events, volunteer opportunities and meetings for club members

TEAM MEMBER | 08/2020 - Current  

Buena Vista University Wrestling Team - Storm Lake, IA 

Volunteer Experience

ATHLETIC CONCESSION SALES | 08/2020 - Current

Buena Vista University - Storm Lake, IA

  • Provided quality customer service and maximized sales revenue through concession operations in a fast-paced environment

BUENAFICATION VOLUNTEER |05/2021 - Current

Buena Vista University - Storm Lake, IA

  • Contributed to community improvement efforts by volunteering to clean up public spaces, businesses and encouraged team members to join the civic engagement

COACH | 08/2020- Current

McAllen High School Wrestling Team - McAllen, TX

  • Motivated and mentored youth athletes to develop their skills, foster teamwork, and achieve goals

Timeline

Project Management Intern

Buena Vista University Event Services
05.2023 - 09.2023

Cook & Server

Smoking Hereford
10.2021 - Current

Mailer

Buena Vista University Mailroom
08.2020 - 09.2021

Sales Associate

Walmart
08.2020 - 05.2021

Bachelors of Business Management -

Buena Vista University

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Roberto Delgado