Roberto Diaz
Katy,TX
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Operations Administrator
FedEx Ground
Cypress, TX
06.2020 - Current
- Evaluated current operational practices and suggested improvement strategies.
- Provided answers to customer questions via phone and email, typically within 2 hours.
- Monitored supply chain and managed logistics functions for company.
- Encouraged and promoted ideas aligned to business needs and benefits.
Administrative Specialist
United States Marine Corps Reserve
Galveston, TX
07.2018 - Current
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Handled incoming and outgoing mail.
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
Education
Bachelor - Business Administration
American Public University System
Charles Town, WV07.2020
Skills
- Operational Efficiency and Safety
- Accounts Payable and Accounts Receivable
- Performance Monitoring and Evaluation
- Department Oversight
- Customer Feedback
- Business Leadership
- Mathematical Calculation and Reasoning
- Prioritizing Workflows
- Records Organization and Management
- Problem Anticipation and Resolution
- Inventory and Supply Management
- Administrative Management
- Financial Statement Review
- Finance and Accounting Oversight
- Management Training
- Business Correspondence
Languages
Spanish
Native or Bilingual
Timeline
Operations Administrator
FedEx Ground
06.2020 - Current
Administrative Specialist
United States Marine Corps Reserve
07.2018 - Current
Bachelor - Business Administration
American Public University System
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