Roberto Ditacchio

Coordinated photoshoots to showcase fashion trends.

• Provided excellent customer service.

• Analyzed sales data for informed purchasing decisions.

• Managed inventory of clothing, accessories, and beauty products.

• Conducted research on fashion trends.

• Assisted with administrative tasks.

• Customized looks for clients.

• Trained junior staff.

• Organized special events.

• Stayed updated on trends.

Developed a loyal clientele

• Developed style concepts and consulted with clients to ensure the best possible outcome.
• Directed hair and makeup teams on set to achieve desired looks.
• Built strong relationships with key influencers within the industry such as editors, stylists, photographers.
• Created unique looks for a variety of fashion events, including runway shows and photo shoots.
• Traveled extensively both domestically and internationally when required by client requests or job assignments.
• Styled models for editorial publications, advertising campaigns, and television commercials.
• Attended trade shows to discover new brands and designers for potential collaborations.
• Mentored new staff to enhance personal growth and increase productivity.
• Pursued continuing education and training to stay up to date with new trends and techniques.
• Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
• Pre-booked future appointments to increase repeat business.

• Performed quality assurance testing on all products prior to release.
• Generated monthly invoices for payment of services rendered by the company.
• Built successful partnerships with other businesses in related industries.
• Analyzed customer feedback data to improve customer service processes.
• Maintained relationships with existing customers while seeking new ones.
• Provided technical assistance to clients in using products or services.
• Brought in substantial word-of-mouth business based on quality of work and customer service skills.
• Managed quality control and maintained high level of customer satisfaction.
• Identified needs of customers promptly and efficiently.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Maintained positive working relationship with fellow staff and management.
• Set specific goals for projects to measure progress and evaluate end results.
• Determined consumer needs to provide products and services appealing to larger market.

• Resolved customer complaints in a timely manner, while maintaining positive relationships with clients.
• Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
• Managed daily salon operations, including scheduling appointments, customer service, and staff management.
• Initiated marketing campaigns to drive more traffic into the salon.
• Trained and supervised staff on proper customer service techniques and product knowledge.
• Conducted interviews with prospective employees prior to hiring decisions being made.
• Participated in industry conferences to stay up-to-date on trends in the beauty industry.
• Monitored employee performance to ensure quality services were delivered consistently.
• Negotiated contracts with vendors for supplies, equipment, and other resources necessary for daily operations.
• Performed regular maintenance checks on equipment used in the salon to ensure safe operation.
• Organized promotional events to attract new customers and increase sales.
• Oversaw inventory control for retail products and supplies.
• Ensured compliance with state regulations regarding cosmetology practices.
• Coordinated meetings between staff members, owners, suppliers, and other stakeholders as needed.
• Developed policies and procedures to ensure customer satisfaction and safety standards were met.
• Implemented cost-saving measures throughout the business to reduce overhead expenses.
• Conducted regular meetings to brief employees about salon's success and announce sales goals.
• Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
• Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
• Placed inventory orders, monitored shelf stock and tracked expenses.
• Consulted with customers to understand needs and recommend professional services.
• Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
• Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
• Trained and mentored team members to achieve optimal performance and meet challenging business targets.
• Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
• Handled guest complaints, maintaining positive dining experience for restaurant patrons.
• During tenure, hired, developed, and managed many staff.
• Recruited, hired, evaluated and disciplined service staff members.
• Collaborated with other managers and supervisors and kept informed of changes affecting service operations.
• Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
• Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
• Trained junior staff members in styling techniques and customer service standards.
• Managed multiple tasks simultaneously while providing excellent customer service.
• Conducted research on current fashion trends and seasonal collections.
• Attended trade shows and conferences to stay up-to-date with industry trends.
• Performed administrative tasks such as managing appointments, taking payments, and filing paperwork.
• Assisted in organizing special events such as pop-up shops or fashion shows.
• Developed relationships with vendors and suppliers to obtain the best prices for products.
• Coordinated photoshoots to showcase the latest fashion trends.
• Collected payment from customers and scheduled next appointments.
• Kept notes listing preferences and services provided to clients for quick reference.
• Backed up reception desk by answering phones, scheduling appointments and processing payments.
• Greeted each client and asked questions to determine fashion needs.
• Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
• Mentored new staff to enhance personal growth and increase productivity.
• Pursued continuing education and training to stay up to date with new trends and techniques.
• Pre-booked future appointments to increase repeat business.

• Created original concepts, art direction, and designs for multimedia projects.
• Researched emerging trends in design and technology to stay ahead of industry changes.
• Organized cross-functional teams to produce creative content for campaigns.
• Collaborated with internal stakeholders to define project objectives and timelines.
• Developed and implemented innovative strategies to increase brand awareness.
• Evaluated new technologies and techniques to improve workflow efficiency.
• Analyzed customer feedback data to inform future product design decisions.
• Managed a team of designers, copywriters, photographers, illustrators, videographers, and other creatives.
• Directed photo shoots with external vendors to ensure quality standards were met.
• Reviewed work from junior designers for accuracy and adherence to brand guidelines.
• Attended industry events such as conferences and trade shows to network with peers.
• Lead brainstorming sessions to generate ideas for upcoming marketing initiatives.
• Presented creative proposals at executive meetings for approval or revisions.
• Mentored junior staff members on best practices in visual design principles.
• Led creative team meetings to share ideas and bring actionable plans to fruition.
• Supported projects by developing and producing promotional content such as trailers and commercials.
• Proposed concepts using rough sketches, storyboards or mood boards.
• Developed and implemented processes and systems to improve efficiency and effectiveness within the creative department.
• Stayed abreast of industry trends, technologies, and tools, continuously seeking opportunities for innovation and improvement.
• Designed work that strongly communicated brand narrative, goals and concepts.
• Met with department heads to translate goals from concept to completion.
• Engaged with clients to gather project information and uncover challenges.
• Conducted market research to identify trends and insights, integrating findings into creative strategies to keep the brand at the forefront of the industry.
• Provided leadership and direction to creative staff, fostering an environment of creativity, innovation, and professional growth.
• Managed direct reports' performance by establishing goals with weekly or monthly follow-ups.
• Generated and presented new ideas, insights and thought leadership at industry events and conferences.
• Generated big creative ideas that grew business, garnered fame and won awards.
• Trained new employees on responsibilities, agency procedures and client guidelines.
• Approved art layouts, copy design and illustrative work for publication.
• Conferred with creative art department heads to discuss client requirements and coordinate creative activities.
• Managed own accounts and projects, working within budget and scheduling requirements.
• Hired staff members to develop design concepts into art layouts or to prepare layouts for printing.

• Created custom color formulas for individual clients based on their skin tones and desired look.
• Instructed clients on how to use blow dryers and curling irons correctly for optimal results.
• Educated clients on proper at-home maintenance of their hairstyles.
• Greeted customers upon arrival in the salon with friendly customer service.
• Conducted consultations to assess clients' hair care needs and preferences.
• Worked closely with marketing team to promote salon services through digital media platforms.
• Monitored, tracked, and recorded client satisfaction to maintain positive ratings.
• Planned events such as fashion shows or themed parties that showcased the salon's talent.
• Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
• Responded to customer inquiries by phone, email, and in person.
• Pre-booked future appointments to increase repeat business.
• Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
• Mentored new staff to enhance personal growth and increase productivity.
• Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
• Pursued continuing education and training to stay up to date with new trends and techniques.
• Updated and maintained customer information records and beauty services provided.

• Organized monthly fashion shows, overseeing models, photographers, makeup artists.
• Coordinated photo shoots for advertising materials used in print media or online campaigns.
• Established relationships with vendors to negotiate pricing on products and services offered in-store.
• Maintained inventory levels by ordering supplies, restocking shelves, and tracking stock levels.
• Scheduled appointments for clients who requested specific styling services from our staff.
• Developed and implemented new styling techniques to improve customer satisfaction.
• Built and maintained strong clientele base by portraying professional image and presenting exceptional services.
• Set goals, prioritized tasks and held staff accountable for daily duties.
• Conducted regular meetings to brief employees about salon's success and announce sales goals.
• Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
• Supervised banking procedures, cash flow, and accounting processes.
• Trained and mentored team members to achieve optimal performance and meet challenging business targets.
• Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
• Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
• Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
• Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
• Collaborated with other managers and supervisors and kept informed of changes affecting service operations.