ROBERTO ECHEVARRIA
Hialeah,FL
Summary
Hardworking field service tech bringing 15+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Forward-thinking professional offering more than 15 years of experience working in demanding, deadline-driven environments. Excellent skills servicing costumer systems, making repairs and conducting warranty work To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Field Service Technician
Briggs Equipment
03.2021 - Current
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Maintained company field response vehicle stocked with repair and replacement parts valued over 20000
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callback
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Developed and implemented customized service plans to meet customer needs.
- Attended 100% and 100% workshops and team meetings to maximize technical knowledge.
- Wrote and revised maintenance procedures.
- Researched and implemented new technologies and equipment.
Fortbrand Field Service Technician
Fortbrand
01.2024 - 10.2025
- Diagnosed and resolved complex mechanical issues on-site to ensure operational efficiency.
- Trained junior technicians on equipment maintenance protocols and safety procedures.
- Collaborated with engineering teams to develop solutions for recurring technical challenges.
- Implemented preventive maintenance schedules, reducing equipment downtime significantly.
- Conducted thorough inspections and tests of machinery to meet quality standards.
- Developed detailed service reports documenting repairs and customer interactions for future reference.
- Streamlined workflows by introducing new tools that enhanced productivity in service delivery.
- Led cross-functional teams in troubleshooting efforts, improving response times to service requests.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
Field Service Technician
Ring Power
01.2018 - 03.2021
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Followed safety procedures to avoid injuries in field.
- Discussed and recommended service options with customers and explained costs involved.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbabacks
- Maintained company field response vehicle stocked with repair and replacement parts
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Developed and implemented customized service plans to meet customer needs.
- Wrote and revised maintenance procedures.
- Researched and implemented new technologies and equipment.
- Tested systems, noting issues and completing preventive maintenance.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Worked with diverse types of weather and ground conditions.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Field Service Technician
National Lift Trucks Service
06.2010 - 03.2018
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Followed safety procedures to avoid injuries in field.
- Discussed and recommended service options with customers and explained costs involved.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Maintained company field response vehicle stocked with repair and replacement parts
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Developed and implemented customized service plans to meet customer needs.
- Checked, repaired and repacked survival equipment to meet specifications.
- Wrote and revised maintenance procedures.
- Researched and implemented new technologies and equipment.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Tested systems, noting issues and completing preventive maintenance.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Worked with diverse types of weather and ground conditions.
- Liaised with internal departments to optimize productivity and efficiency.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Field Service Technician
Kelly Tractor
08.2006 - 02.2010
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Followed safety procedures to avoid injuries in field.
- Discussed and recommended service options with customers and explained costs involved.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Maintained company field response vehicle stocked with repair and replacement parts
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Developed and implemented customized service plans to meet customer needs.
- Attended class and forums workshops and team meetings to maximize technical knowledge.
- Checked, repaired and repacked survival equipment to meet specifications.
- Wrote and revised maintenance procedures.
- Researched and implemented new technologies and equipment.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Tested systems, noting issues and completing preventive maintenance.
- Worked with diverse types of weather and ground conditions.
- Liaised with internal departments to optimize productivity and efficiency.
Shop Technician
Forklift Parts And Equipment
09.1999 - 04.2006
- Built, tested, and modified equipment to achieve functionality objectives.
- Operated manual, pneumatic and hydraulic shop tools to complete work.
- Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
- Evaluated performance and reliability of machinery against specifications.
- Measured and tested components using handheld micrometers, calipers and other tools.
- Kept shop clean, organized and stocked with supplies.
- Helped team meet customer service deadlines by working quickly and minimizing errors.
- Repaired parts, components and assemblies to correct malfunctions.
- Operated vehicles to troubleshoot problems and verify repair success.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Tested systems, noting issues and completing preventive maintenance.
- Wrote and revised maintenance procedures.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Shop Technician
Jack Lyons Truck Parts
10.1991 - 03.1999
- Built, tested, and modified equipment to achieve functionality objectives.
- Operated manual, pneumatic and hydraulic shop tools to complete work.
- Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
- Kept shop clean, organized and stocked with supplies.
- Measured and tested components using handheld micrometers, calipers and other tools.
- Helped team meet customer service deadlines by working quickly and minimizing errors.
- Repaired parts, components and assemblies to correct malfunctions.
- Operated vehicles to troubleshoot problems and verify repair success.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Tested systems, noting issues and completing preventive maintenance.
Education
High School Diploma -
Internet Ged Diplomat
Internet04.1991
Associate of Science - Mechanical Engineering Technology
CUJAE
Havana Cuba08.1990
Skills
- Emergency Response
- Equipment Repair
- Customer Training
- Technical Troubleshooting
- Customer Service
- Work Order Management
- Electrical Troubleshooting
- Equipment Inspection
- Technical Analysis
- System Installation
- Safety Assessment
- Device Installation
- Tool Management
- Fault Diagnosis
- Preventive Maintenance
- Data Collection
- Route Planning
- Problem-Solving
- Troubleshooting and Repair
- Service Quality
- Technical Writing
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
AMA
Certification
- CME - Certified Maintenance Employee
- CMRT - Certified Maintenance and Reliability Technician
- Certified SILVER field service tech
- Certified Bronce field service tech
- Certified gold field service tech
- Certified master field service tech
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Fortbrand Field Service Technician
Fortbrand
01.2024 - 10.2025
Field Service Technician
Briggs Equipment
03.2021 - Current
Field Service Technician
Ring Power
01.2018 - 03.2021
Field Service Technician
National Lift Trucks Service
06.2010 - 03.2018
Field Service Technician
Kelly Tractor
08.2006 - 02.2010
Shop Technician
Forklift Parts And Equipment
09.1999 - 04.2006
Shop Technician
Jack Lyons Truck Parts
10.1991 - 03.1999
High School Diploma -
Internet Ged Diplomat
Associate of Science - Mechanical Engineering Technology
CUJAE