Summary
Work History
Education
Skills
Languages
Timeline
Generic

Roberto Espinoza

Chicago,IL

Summary

Results-driven Technical Support Engineer at Services JD LLC, adept at diagnosing complex issues and enhancing workflow efficiency. Leveraged strong problem-solving skills and attention to detail to improve response times and maintain accurate service records, contributing to a more effective support system. Proven ability to collaborate effectively within teams.

Personable and driven candidate bringing foundational knowledge in civil engineering principles, due process for safety and cost analysis. Understanding of construction methodologies and proficiency with AutoCAD and surveying techniques. Dedicated to contributing to successful completion of infrastructure projects and enhancing site operations.

Offering solid foundation in civil engineering principles and strong desire to learn and grow within field. Brings understanding of construction processes and ability to quickly adapt to new technical skills. Ready to use and develop problem-solving and project coordination abilities in Field Engineer role.

Work History

Technical Support Engineer

Services JD LLC
Chicago, IL
10.2025 - Current
  • Analysis of issues affecting proper operational performance.
  • Preparation of cost estimates aligned with operational requirements.
  • Ensured strict compliance with all safety protocols on the job site.
  • Collaborated with team members to improve workflow efficiency during service operations.
  • Diagnosed technical issues using diagnostic tools and troubleshooting techniques.
  • Implemented safety protocols on-site, promoting a culture of safety awareness among team members.
  • Reduced downtime with proactive maintenance and regular equipment inspections.

Education

Bachelor of Science - Civil Engineering

Universidad Rafael Urdaneta
Maracaibo, Venezuela.
07-2022

Skills

  • Strong attention to detail
  • Root-cause analysis
  • Malfunction diagnosis
  • Incident management
  • Critical thinking
  • Problem resolution
  • Security protocols
  • Cost benchmarking
  • CAD software proficiency
  • Due process for safety

Languages

English
Spanish

Timeline

Technical Support Engineer

Services JD LLC
10.2025 - Current

Bachelor of Science - Civil Engineering

Universidad Rafael Urdaneta
Roberto Espinoza