Roberto Garcia
Lancaster,CA
Summary
Motivated and always looking for a new challenge, great customer service always looking to find ways to get the customer what he/she is looking for if not the best alternative, good team skills to figure what the best solution is to get the job complete, maintain calm under pressure and do the best at keeping customer relationships above satisfactory
Overview
14
14
years of professional experience
Work History
ihss provider
Aurora
17819 newmont ave
03.2023 - 02.2025
- Provided personal care assistance, ensuring comfort and safety for clients in home settings.
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Developed personalized care plans based on individual client needs and preferences.
- Maintained accurate documentation of client progress and health changes to ensure compliance with regulations.
- Adapted caregiving strategies as clients'' needs evolved, ensuring consistent alignment with their care plan objectives.
- Performed laundry, grocery shopping and other light housekeeping duties.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Assisted with daily living activities, running errands, and household chores.
Customer Service Representative
Family Dollar Stores Inc.
Lancaster, CA
08.2018 - 02.2023
- Greeted customers and directed to requested products.
- Checked and pulled defective or expired products from shelves.
- Unloaded daily delivery trucks
- Unloaded arriving product stock and moved to store display areas.
- Answered customer questions and provided detailed product information.
- Maintained neat, orderly and safe work space.
- Assisted maintenance team with organizing and cleaning stockroom and store near shift close.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
- Counted cash in register drawer at beginning and end of shift.
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Carpenter
G&O CONSTRUCTION
Palmdale, CA
02.2011 - 01.2018
- Installed and repaired woodwork, millwork and cabinetry under supervision of master carpenter.
- Worked with master carpenters to install decks for both residential and commercial customers.
- Assisted with movement of materials and equipment to job sites.
- Cut materials according to specifications in preparation for installation.
- Offered valuable suggestions to clients' remodel needs.
- Followed established job site safety regulations and maintained safe and clean work area.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets.
- Maintained thorough and accurate records of all disposed paint, paint tools and cleaning rags.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
- Minimized disruption of client space and thoroughly cleaned up after completion of each job.
- Worked flexible schedule, including some holidays and weekends, depending on shifting needs of each project.
- Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes.
Shop Worker
Cabnet And Millwork Inc.
Agua Dulce, CA
01.2013 - 08.2014
- Maintained orderly and clean work areas for maximum productivity.
- Prepared surfaces for paint application.
- Picked up, organized and distributed parts for different work areas.
- Inspected products and machines to ensure quality and efficiency.
- Made sure that products were produced on time and are of good quality.
- Planned and executed work with proper tools and materials to maximize efficiency.
Education
High School Diploma -
05.2011
Some College (No Degree) - Criminal Justice
Skills
- Complaint resolution
- Sale expertise
- Creative problem solving
- Good listening skills
- Strategic sales knowledge
- Stocking and replenishing
- Money handling abilities
- Retail store support
- Quick learner
- Cleaning procedures
- Heavy lifting
sports, and fish keeping
as for hobbies im a huge soccer fan and love fishing whenever i have free time, dog lover and owner of 2 pitties currently and lastly love to travel and take one of my pits with me wherever i go
Timeline
ihss provider - Aurora
03.2023 - 02.2025
Customer Service Representative - Family Dollar Stores Inc.
08.2018 - 02.2023
Shop Worker - Cabnet And Millwork Inc.
01.2013 - 08.2014
Carpenter - G&O CONSTRUCTION
02.2011 - 01.2018
Eastside High School - High School Diploma,
Antelope Valley College - Some College (No Degree), Criminal Justice