Roberto Garcia
Bechtel
Mission,TX
17
years of professional experience
Meticulous Pipefitter promoting a background in coordinating jobs and setting up work sites. Experienced in safety processes, regulations and pipe selection. Offering a successful career history spanning more than 3 years.
Transportation professional with strong foundation in customer service and ticketing. Proven ability to manage ticket sales, assist customers with travel inquiries, and ensure smooth operations in high-pressure environments. Known for collaboration, reliability, and adaptability to changing needs. Skilled in customer communication and problem-solving.
Knowledgeable Ticketing Agent adept at making reservations, solving booking issues and providing exceptional support to customers. Well-organized with excellent multitasking, time management and communication skills.
Work History
Pipefitter Journeyman
6 Months- Installed, repaired, and maintained piping systems according to specifications and safety standards.
- Collaborated with team members to troubleshoot complex plumbing issues efficiently.
- Read and interpreted blueprints and schematics for accurate installation of pipes and fittings.
- Ensured compliance with local codes and regulations during all phases of pipefitting projects.
- Conducted quality control inspections on installed systems to verify operational integrity.
- Coordinated with project managers to optimize workflow and meet project deadlines effectively.
Ticket Agent
1 Year 9 Months- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Researched and resolved customer ticketing issues to promote satisfaction.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Assisted with development and implementation of new ticketing policies for enhanced service delivery.
- Resolved customer complaints promptly, maintaining a professional demeanor and positive company image.
- Answered customer inquiries regarding ticket availability, pricing and event information.
- Supported customers with wheelchair access and special seating requirements to support continuous accessibility.
- Supported fellow agents during peak hours by taking on additional tasks without compromising quality of service.
- Provided exceptional service during high-pressure situations such as overbooked flights or severe weather events.
- Provided schedule, routing and fare information to assist customers with ticket purchases.
- Verified passenger identification and processed required travel documents for smooth boarding procedures.
- Streamlined the check-in process for faster boarding times and improved passenger experience.
- Enhanced customer satisfaction by efficiently processing ticket reservations and cancellations.
- Managed flight overbookings proactively, minimizing disruptions and maintaining customer satisfaction.
Pipefitter
3 Months- Fabricated, assembled, installed and maintained piping systems.
- Ensured safe work environments by strictly adhering to industry safety standards and procedures.
- Completed complex projects on time through efficient time management and prioritization of tasks.
- Performed essential maintenance tasks on pipe systems to extend their life span and reduce the risk of failure.
- Prevented potential delays in construction schedules by proactively identifying potential hazards or obstacles in the workspace.
- Established strong working relationships with colleagues across trades for better collaboration during multi-disciplinary projects.
- Reduced material waste by accurately measuring, cutting, and assembling piping systems.
- Collaborated with cross-functional teams to ensure seamless integration of piping systems within larger construction projects.
- Demonstrated flexibility by adeptly handling various pipe materials, including steel, copper, PVC, and cast iron in different environments.
- Coordinated movement of materials and equipment to job sites.
Pipefitter
6 Months- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Threaded pipes using piping machines.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
- Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
- Promoted a safe work environment by adhering to company safety policies and procedures at all times during pipefitting operations.
- Installed new systems and connected piping to existing components by welding, bolting and threading.
- Facilitated smooth project execution by interpreting isometric drawings for accurate installation or modification of piping systems.
- Enhanced safety by conducting regular inspections of tools and equipment, ensuring proper maintenance and functionality.
- Contributed to overall company success by maintaining a strong work ethic, adaptability, and commitment to delivering exceptional service on all projects undertaken.
- Fabricated and installed screw pipe, socket weld pipe, and stainless steel tubing.
- Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
- Utilized specialized tools and equipment for precise pipefitting processes, ensuring optimal results for each project.
- Optimized material usage by accurately measuring and calculating required materials for each project, minimizing waste.
- Maintained high-quality standards through consistent attention to detail while fitting pipes according to building code requirements.
Pipefitter Journeyman
4 Months- Read and interpreted specifications, diagrams and blueprints for job.
- Observed safe work rules and utilized fall protection and PPE.
- Handled all responsibilities for piping systems, including fabricating, assembling, installing and maintaining.
- Threaded and installed pipe using pipe wrench and dies.
- Fabricated and positioned screw pipe, socket weld pipe and stainless steel tubing.
- Threaded pipes using specified machinery.
- Managed movement of materials and equipment to different job sites.
- Performed hydrostatic pressure testing of boilers and pressure vessels.
- Drilled and tapped holes for installation of studs.
- Assembled and disassembled boilers, tanks, vats, pressure vessels, exchangers and heaters according to blueprint specifications.
- Identifying signs of potential problems with boilers and pressure vessels, such as tube leakage, scaling, pitting, metals discoloration and refractory failures.
- Filled piping systems with water and air to test for leaks.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Performed rigging and forklift operations to maneuver parts and machinery.
- Inspected and tested installed systems to isolate and identify faults.
- Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
- Cut and hammered pipes to meet design specifications for individual system installations.
- Cut diverse pipe sizes and lengths to prepare for installation.
- Bored holes into existing structures to install piping to meet new system specifications.
- Verified and gathered measurements to determine proper piping sizes.
- Inspected installations to repair leaks and make adjustments to pipes.
- Modified piping systems with task-specific tools to complete preventive maintenance.
Pipefitter Journeyman
4 Months- Read and interpreted specifications, diagrams and blueprints for job.
- Observed safe work rules and utilized fall protection and PPE.
- Handled all responsibilities for piping systems, including fabricating, assembling, installing and maintaining.
- Fabricated and positioned screw pipe, socket weld pipe and stainless steel tubing.
- Threaded and installed pipe using pipe wrench and dies.
- Threaded pipes using specified machinery.
- Managed movement of materials and equipment to different job sites.
- Performed hydrostatic pressure testing of boilers and pressure vessels.
- Drilled and tapped holes for installation of studs.
- Assembled and disassembled boilers, tanks, vats, pressure vessels, exchangers and heaters according to blueprint specifications.
- Identifying signs of potential problems with boilers and pressure vessels, such as tube leakage, scaling, pitting, metals discoloration and refractory failures.
- Filled piping systems with water and air to test for leaks.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Performed rigging and forklift operations to maneuver parts and machinery.
- Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
- Identified, removed and replaced worn components to maximize system functionality.
- Cut and hammered pipes to meet design specifications for individual system installations.
- Cut diverse pipe sizes and lengths to prepare for installation.
- Bored holes into existing structures to install piping to meet new system specifications.
- Verified and gathered measurements to determine proper piping sizes.
- Inspected installations to repair leaks and make adjustments to pipes.
Pipefitter Journeyman
4 Months- Read and interpreted specifications, diagrams and blueprints for job.
- Observed safe work rules and utilized fall protection and PPE.
- Handled all responsibilities for piping systems, including fabricating, assembling, installing and maintaining.
- Threaded and installed pipe using pipe wrench and dies.
- Fabricated and positioned screw pipe, socket weld pipe and stainless steel tubing.
- Threaded pipes using specified machinery.
- Managed movement of materials and equipment to different job sites.
- Performed hydrostatic pressure testing of boilers and pressure vessels.
- Drilled and tapped holes for installation of studs.
- Assembled and disassembled boilers, tanks, vats, pressure vessels, exchangers and heaters according to blueprint specifications.
- Identifying signs of potential problems with boilers and pressure vessels, such as tube leakage, scaling, pitting, metals discoloration and refractory failures.
- Filled piping systems with water and air to test for leaks.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Performed rigging and forklift operations to maneuver parts and machinery.
- Verified and gathered measurements to determine proper piping sizes.
- Bored holes into existing structures to install piping to meet new system specifications.
Carpenter
2 Months- Safely and accurately built scaffolding in confined spaces like cooling towers.
- Safely constructed hung, tube and clip and modular scaffolding systems.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
Class B Fitter
9 Months- Observed safe work rules, including fall protection and PPE.
- Read and interpreted specifications, diagrams and blueprints for job.
- Assembled and disassembled boilers, tanks, vats, pressure vessels, exchangers and heaters according to blueprint specifications.
- Fit and welded piping to prevent leakage.
- Read and interpreted complex blueprints and drawings.
Pipefitter Helper
9 Months- Threaded pipes using specified machinery.
- Fabricated and positioned screw pipe, socket weld pipe and stainless steel tubing.
- Cut and beveled piping using cutting torches, saws and threading machines.
- Performed pipe fabrication, installation and fitting according to proper specifications.
- Identified and located required tools prior to starting each project.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Scaffold Builder
7 Months- Safely and accurately built scaffolding in confined spaces like cooling towers.
- Safely constructed hung, tube and clip and modular scaffolding systems.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Pipefitter Helper
4 Months- Threaded pipes using specified machinery.
- Fabricated and positioned screw pipe, socket weld pipe and stainless steel tubing.
- Cut and beveled piping using cutting torches, saws and threading machines.
- Performed pipe fabrication, installation and fitting according to proper specifications.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Scaffold Builder
9 Months- Safely and accurately built scaffolding in confined spaces like cooling towers.
- Safely constructed hung, tube and clip and modular scaffolding systems.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Stock Manager
1 Year 10 Months- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Set up displays of merchandise to market new products to customers.
- Enhanced overall efficiency by training employees in proper handling techniques and warehouse best practices.
- Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.
- Increased operational efficiency by identifying areas for improvement within warehouse layout and storage solutions.
- Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.
Cashier Team Lead
4 Years 3 Months- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
Education
Associate of Science - Physics
- 3.1 GPA
High School Diploma
Skills
OSHA training
Form systems knowledge
Strong analytical and communication skills
General laborer
Time management
Blueprint interpretation
Fluent in Spanish
and English
Valid TX driver's license
Problem resolution
Team building
Relationship building
Organization
Hand and power tools
Equipment operation (man basket
lifts)
Patience and tolerance
Customer Service-oriented
Baggage handling
Timeline
Pipefitter Journeyman
Bechtel
02.2026 - CurrentRead More
Ticket Agent
AGI
04.2024 - 01.2026Read More
Pipefitter
Loenbro Pipeline
01.2023 - 04.2023Read More
Pipefitter
SMB Inc
05.2022 - 11.2022Read More
Pipefitter Journeyman
Brahma Group Inc
01.2022 - 05.2022Read More
Pipefitter Journeyman
BHI Energy
07.2021 - 11.2021Read More
Pipefitter Journeyman
Tic kiwik
02.2021 - 06.2021Read More
Carpenter
BrandSafway
09.2020 - 11.2020Read More
Class B Fitter
Wood group
05.2019 - 02.2020Read More
Pipefitter Helper
PMI
05.2018 - 02.2019Read More
Scaffold Builder
Brock
06.2017 - 01.2018Read More
Pipefitter Helper
REPCON Inc.
03.2017 - 07.2017Read More
Scaffold Builder
Cb&i
02.2016 - 11.2016Read More
Stock Manager
Gap
03.2014 - 01.2016Read More
Cashier Team Lead
Victoria's Secret
12.2009 - 03.2014Read More
La Joya High School
High School Diploma
Read More
South Texas College
Associate of Science from Physics
Read More