ROBERTO GARZA
Abilene,TX
Summary
Operations Manager and Military Veteran with a Secret Security Clearance and 26 years of proven aviation maintenance experience in the United States Air Force. Evaluates technical problems and issues, determines technical solution in accordance with product manuals and aircraft specifications to recommend corrective actions. Possesses extensive knowledge in logistics planning, contract management, training and maintenance programs, as well as quality assurance standards to maintain established operating procedures and practices. Good communication, leadership, and interpersonal skills with the ability to resolve supervisory and technical problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-qualified heavy equipment worker versed in locating faults, removing worn parts and installing new components. Team-oriented, responsible and diligent about contributing to team and company success.
Overview
10
10
years of professional experience
Work History
Ground Support Equipment Mech IV/GA-SI
General Atomics Systems Integration.
12.2019 - Current
- Inspects, tests, and operates diversified Ground Support Equipment to determine serviceability and proper operation for MQ9 aircraft and GCS platforms. Interprets drawings, wiring diagrams, schematics, and technical data along with engineering specs to facilitate repairs and modifications on ground support equipment.
- Analyzes mechanical and electrical circuitry malfunctions for equipment failures to determine cause and recommends corrective actions.
- Enforces technical data use, safety, and environmental standards compliance with host base and local agreements.
- Collaborated closely with other mechanics to ensure timely completion of complex jobs while maintaining high-quality results.
- Assisted in reducing overall costs by effectively managing inventory and ordering necessary parts as needed.
- Contributed to the success of the team by sharing knowledge and expertise regarding specific ground support equipment operations and maintenance procedures.
- Exceeded expectations in completing jobs ahead of schedule without compromising quality or safety measures.
- Strengthened teamwork dynamics within the group via open communication channels that fostered productive relationships between colleagues.
Operations Manager | Chief, Quality Assurance
USAF
08.2017 - 12.2019
- Responsible for observing all laws, regulations and other applicable obligations to ensure safe practices and procedures of aviation maintenance
- Provides leadership and management to military and civilian personnel to organize, plan, schedule, and coordinate workloads to meet established deadlines or milestones
- Advises and assists in effecting design changes to improve equipment efficiency and/or reduce cost of operations
- Coordinates with personnel and engineer's to process technical requests, manual updates, repairs and modification for aircraft and equipment repairs.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Maintenance Manager / Superintendent
USAF
04.2016 - 08.2017
- Provides leadership and direction to maintenance personnel in installation, operation, maintenance, inspection, repair, and modification of assigned aircraft and equipment while maintaining established policies and practices
- Coordinates and schedules technical training and annual aircraft certifications
- Advises military and civilian representatives on aircraft inspections, maintenance, and parts requirements during 200, 400, and 800 hour scheduled inspections and programmed depot maintenance inputs.
- Conducted root cause analysis of recurring issues, devising long-term solutions that minimized future disruptions.
- Ensured compliance with all applicable regulations through diligent record-keeping, reporting practices, and regular audits.
- Promoted a culture of continuous improvement within the maintenance team by encouraging open communication, problem-solving initiatives, and employee engagement activities.
- Streamlined work order processes for quicker response times, resulting in increased productivity and reduced costs.
- Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
Aerospace Ground Equipment Superintendent
USAF
01.2015 - 04.2016
- Establishes preventive maintenance and inspection programs; as well as equipment and specialized certification training, historical and maintenance records on assigned equipment
- Enforces host base and local agreements as well as OHSA and EPA regulations to ensure compliance.
- Increased equipment uptime by implementing a comprehensive preventive maintenance program.
- Evaluated and recommended upgrades or replacements for outdated equipment to maintain productivity.
- Collaborated with other departments to streamline processes involving equipment usage, enhancing operational efficiency.
- Implemented training programs for technicians, improving their skill sets and overall efficiency.
- Analyzed trends in equipment failures to identify areas requiring improvements or increased attention during routine maintenance checks.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Lead Production Superintendent
USAF
02.2014 - 12.2015
- Possesses meticulous understanding of practices and procedures of aviation maintenance as well as leadership skills including organizing, planning, scheduling, and coordinating workloads.
- Manages a dynamic flying schedule in support for various locations in support of customer operations, and communicate daily sortie and maintenance processes, ensuring aircraft availability.
- Increased production efficiency by implementing new processes and optimizing workflow.
- Reduced equipment downtime by establishing a proactive maintenance schedule.
- Improved product quality by closely monitoring production processes and identifying areas for improvement.
- Ensured compliance with industry regulations and company policies at all times during daily operations.
- Oversaw budgeting and forecasting activities to effectively manage production costs while maintaining performance targets.
- Coordinated with other departments to maintain smooth and efficient product flow.
Education
Associate of Applied Science - AGE Maintenance Technology
Community College of The Air Force
USAF03.2003
Associate of Applied Science - Instructor of Technology
Community College of The Air Force
USAF04.2004
Skills
- Personnel Management
- Operational Reports
- Data Analysis
- Time/Task Management
- Quality Control/Assurance
- Risk Management
- Organization/Communication
- Microsoft Office Suite
- Heavy Equipment Operation
- Air Conditioning Service
- Inventory Maintenance
Specialized Military Training
- Senior Leadership and Management Development Course
- United States Air Force Equal Opportunity Course
- United States Air Force Advance Leadership and Management Development Course
- United States Air Force Advanced Skill Training Course
- DAU Conflict Resolution
Awards
- Meritorious Service Medal (4)
- Air Force Commendation Medal (5)
- Air Force Achievement Medal (4)
Timeline
Ground Support Equipment Mech IV/GA-SI
General Atomics Systems Integration.
12.2019 - Current
Operations Manager | Chief, Quality Assurance
USAF
08.2017 - 12.2019
Maintenance Manager / Superintendent
USAF
04.2016 - 08.2017
Aerospace Ground Equipment Superintendent
USAF
01.2015 - 04.2016
Lead Production Superintendent
USAF
02.2014 - 12.2015
Associate of Applied Science - AGE Maintenance Technology
Community College of The Air Force
Associate of Applied Science - Instructor of Technology
Community College of The Air Force
Similar Profiles
BRANDON HERNDONBRANDON HERNDON
Program Manager at General Atomics Systems IntegrationProgram Manager at General Atomics Systems Integration
Candice HolmesCandice Holmes
SENIOR CONTRACTS ADMINISTRATOR IV at General Atomics Aeronautical SystemsSENIOR CONTRACTS ADMINISTRATOR IV at General Atomics Aeronautical Systems
LIONEL HARRELL JR.LIONEL HARRELL JR.
Logistics Manager at General Atomics Aeronautical Systems Inc.Logistics Manager at General Atomics Aeronautical Systems Inc.
Nicholas HerdenNicholas Herden
Resurfacing Technican at Herden ResurfacingResurfacing Technican at Herden Resurfacing
Brayden MartinBrayden Martin
Title Examiner at Big Country Title CompanyTitle Examiner at Big Country Title Company