Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roberto Gomez

Bridgeport

Summary

Dynamic automotive technician with a strong work ethic and proven customer service skills, honed at Westchester Toyota. Adept at diagnosing and repairing complex automotive systems, I consistently enhance customer satisfaction through effective communication and troubleshooting. Committed to maintaining high standards of safety and organization in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Technician Apprentice

D'addario's Auto Service
02.2022 - 06.2022
  • Collaborated with team members on projects, fostering a cooperative work environment.
  • Demonstrated adaptability and flexibility under pressure by quickly adjusting to changes in project scope, timeline, or client requirements.
  • Increased customer satisfaction by responding promptly to service requests and providing thorough explanations upon job completion.

Retail Sales Associate

AutoZone
06.2023 - 07.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
  • Maintained organized merchandise displays, improving product visibility and accessibility.
  • Collaborated with team members to achieve daily sales targets and promote store promotions.
  • Conducted inventory checks, identifying discrepancies and assisting in restocking efforts.
  • Trained new associates on operational procedures and customer service standards.

Automotive Lube Technician

Executive Chevrolet
05.2023 - 05.2024
  • Conducted routine oil changes utilizing hydraulic lifts and hand tools.
  • Performed vehicle inspections to identify maintenance needs and safety issues.
  • Maintained cleanliness and organization of work area, adhering to safety protocols.
  • Adapted quickly to new procedures and technologies in a fast-paced environment.

Automotive Technician

Westchester Toyota
07.2024 - Current
  • Diagnosed and repaired automotive systems, ensuring optimal vehicle performance.
  • Assisted in training new technicians on proper repair techniques and safety protocols.
  • Communicated effectively with customers regarding repairs needed, fostering strong relationships and satisfaction.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

Education

High School Diploma -

Bullard Havens Technicial
Bridgeport, CT
06-2022

Skills

  • Strong work ethic
  • Valid Driver's license
  • Time management
  • Customer service
  • Troubleshooting skills

Languages

Spanish
Native or Bilingual

Timeline

Automotive Technician

Westchester Toyota
07.2024 - Current

Retail Sales Associate

AutoZone
06.2023 - 07.2024

Automotive Lube Technician

Executive Chevrolet
05.2023 - 05.2024

Technician Apprentice

D'addario's Auto Service
02.2022 - 06.2022

High School Diploma -

Bullard Havens Technicial

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