Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roberto Hernandez

Hialeah,FL

Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. I am a Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.

Overview

23
23
years of professional experience

Work History

Driver

Ezstat
11.2019 - Current
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.

Warehouse Supervisor

Kelly Tractor
02.2017 - 08.2019
  • Improved warehouse efficiency by implementing new inventory management systems and processes.
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.

Assistant Manager

CVS Pharmacy
04.2001 - 01.2017
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

High School Diploma -

Miami Springs Senior High School
Miami Springs, FL
06.2000

Skills

  • Equipment Operation
  • Revenue Generation
  • Vehicle Maintenance
  • Appointment Scheduling
  • Safety Protocols
  • Valid Driver's License
  • Confidentiality Understanding
  • Database Management
  • Punctual and Reliable
  • Problem-Solving
  • Time Management
  • Strategic Planning
  • GPS and Route Planning
  • Route Logs
  • Customer Service
  • Shipping and Packaging
  • Attention to detail
  • Fuel efficiency
  • Traffic laws knowledge
  • Loading and unloading
  • Teamwork and collaboration
  • Commercial Driving

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Driver

Ezstat
11.2019 - Current

Warehouse Supervisor

Kelly Tractor
02.2017 - 08.2019

Assistant Manager

CVS Pharmacy
04.2001 - 01.2017

High School Diploma -

Miami Springs Senior High School

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Roberto Hernandez