Roberto Hernandez
El Monte,CA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Driver/aid
Jeorges Get Around
Monrovia, California
02.2023 - Current
- Performed minor vehicle maintenance tasks to prevent disruptions.
- Managed time effectively to meet tight delivery deadlines.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Demonstrated ability to handle emergency situations calmly and effectively.
Driver
AutoZone
El Monte, California
02.2022 - 02.2023
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Achieved consistently high customer scores due to exceptional service.
- Transported riders to designated stops according to pre-determined schedules.
- Managed time effectively to meet tight delivery deadlines.
- Logged deliveries, drop-off times and special conditions in company system.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
Package Handler
DHL
Whittier, California
01.2021 - 02.2022
- Maintained a clean work environment by removing debris from the loading dock area.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Packed, sealed, and labeled shipments adhering to company standards and protocols.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Education
GED -
GED
Phlebotomy Usa
West Covina, CASkills
- Accident prevention
- Safety protocols
- Verbal and written communication
- Problem-solving
- Patience and tact
- Processes and procedures
- Passenger assistance
Languages
Spanish
Professional
Timeline
Driver/aid
Jeorges Get Around
02.2023 - Current
Driver
AutoZone
02.2022 - 02.2023
Package Handler
DHL
01.2021 - 02.2022
GED -
GED
Phlebotomy Usa
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