Roberto Hernandez
Charlotte,NC
Summary
Dedicated financial operations professional with nearly two years of experience in international trade and investment operations. Proven ability to manage complex workflows, analyze and process financial data, and ensure compliance with regulatory standards. Adept at identifying and mitigating risks while fostering cross-team collaboration. Currently pursuing FINRA certification to deepen expertise in financial regulations and securities operations.
Overview
6
6
years of professional experience
Work History
Trade Services Processor
Wells Fargo
Charlotte, NC
07.2023 - Current
- International Trade Expertise: Processed and verified complex international trade instruments, including import/export letters of credit (LCs), standby LCs, and collections, ensuring compliance with regulatory standards and operational guidelines.
- Risk Detection and Mitigation: Proactively identified discrepancies and potential risks in trade documentation, implementing corrective actions to maintain seamless transaction flows and protect client interests.
- Data Management and Reporting: Utilized TradeWorks and Excel to manage large volumes of transactional data, creating detailed reports for audits and operational analysis.
- Compliance and Accuracy: Conducted meticulous reviews of trade documentation, verifying maturity dates, endorsements, and compliance with global trade regulations to uphold the integrity of transactions.
- Cross-Functional Collaboration: Partnered with internal teams to ensure the successful completion of trade transactions, enhancing overall workflow efficiency.
- Process Improvement: Suggested and implemented solutions that streamlined document verification processes, reducing processing times by 10% while maintaining accuracy.
Manager
Mi Pueblo Mexican Grill
Charlotte, NC
02.2022 - 04.2023
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Entered time and attendance logs in preparation for payroll.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Assistant Manager
Mi Pueblo Mexican Grill
Charlotte, NC
07.2021 - 02.2022
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Front Desk Receptionist
Park Hyatt
Buenos Aires, Argentina
02.2019 - 04.2021
- Delivered exceptional customer service, handling confidential information with discretion.
- Maintained accurate financial records, including forecasting, budgeting, and reconciliation.
- Strengthened guest relationships by resolving issues promptly and professionally.
Education
FINRA Certification
Charlotte, NCBachelor of Science - Economics
Universidad Argentina De La Empresa
Buenos Aires, ArgentinasEnglish Course - English Language And Literature
Universidad Experimental Del Tachira
Tachira - Venezuela09.2016
High School Diploma -
Instituto Coromoto
Tachira - Venezuela07.2011
Skills
- Efficient and Detail-Oriented
- Financial Data Analysis
- Compliance and Regulatory Adherence
- Risk Detection and Mitigation
- Operational Efficiency and Attention to Detail
- Advanced Excel (Pivot Tables, VLOOKUP, Data Visualization)
- Effective Communication and Customer Service
- Fluent in Spanish and English (Full Professional Proficiency)
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Trade Services Processor
Wells Fargo
07.2023 - Current
Manager
Mi Pueblo Mexican Grill
02.2022 - 04.2023
Assistant Manager
Mi Pueblo Mexican Grill
07.2021 - 02.2022
Front Desk Receptionist
Park Hyatt
02.2019 - 04.2021
Bachelor of Science - Economics
Universidad Argentina De La Empresa
English Course - English Language And Literature
Universidad Experimental Del Tachira
High School Diploma -
Instituto Coromoto
FINRA Certification
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