Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Roberto Herrera

Roberto Herrera

San Diego,CA

Summary

Dedicated and results-oriented hospitality professional with more than 5years of experience in high-volume restaurant settings. Proven ability to multitask, prioritize, and thrive in fast-paced environments. Skilled in food and beverage service, cash handling, POS systems, wine knowledge, cocktail crafting, and maintaining exceptional customer service. Committed to exceeding guest and company expectations.


Food and alcohol certificates on rule.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender / Server /Food Runner

Karina's Mexican Seafood
07.2024 - Current

Responsibilities:
* Prepared and served a variety of cocktails, beers, and wines
* Assisted with food preparation and plating
* Maintained a well-stocked bar area
* Managed cash drawer and reconciled daily sales
* Provided recommendations on food and beverage pairings.

* Bussed tables and reset them for the next seating
* Assisted servers with food running and clearing plates
* Maintained cleanliness and organization of the back-of- house area.
* Contributed to a positive team environment.
* Successfully trained and mentored new bartenders.

* Consistently maintained a clean and organized workspace
* Improved efficiency in table turnover times by 10%
* Outstanding teamwork and work ethic

* Kept bar stocked with liquors, juices and garnishes for drinks.

*Explained menu items and suggested appropriate options for food allergy concerns.

Server/Bartender

Casa De María, Old Town
02.2021 - 11.2024

Responsibilities:
* Greeted and seated guests promptly and courteously
* Took accurate food and beverage orders
* Efficiently served food and beverages to guests
* Processed payments accurately and timely
* Maintained cleanliness and sanitation standards
* Assisted with inventory management and restocking.

* Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
* Consistently received positive guest feedback and compliments
* Successfully managed peak-hour rushes without compromising service quality
* Increased average table turnover by 15% through efficient service


Education

International Business Management

Mondragon Mexico
Queretaro, Mex
08-2016

Skills

  • Attentive service
  • Inventory count
  • Sales expert
  • Polish silverware and make roll ups
  • Cultivator of repeat business
  • General administration
  • Polish glasses and put cloth napkins if needed
  • Customer service
  • Client relationships
  • Punctuality
  • Kitchen & bar prep
  • Bartender
  • Strong work ethic
  • Team player
  • Different types of POS software
  • Microsoft office

Certification

  • Alcohol Server Certification - Training for Intervention Procedures (TIPS).
  • Food Handler Certificate (FHC) - American National Standards Institute (ANSI).

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Bartender / Server /Food Runner

Karina's Mexican Seafood
07.2024 - Current

Server/Bartender

Casa De María, Old Town
02.2021 - 11.2024

International Business Management

Mondragon Mexico
Roberto Herrera