Roberto Javellana
CDL Class A Truck/Bus Operator
Sacramento,CA
Summary
Dynamic Transit Operator with extensive experience at the City and County of San Francisco, excelling in safety compliance and customer service. Proven track record of enhancing on-time performance through effective route planning and strong team collaboration. Skilled in emergency response coordination, ensuring a secure and comfortable travel experience for diverse passengers.
Overview
20
20
years of professional experience
1
1
Certification
Work History
CDL Class A Truck Driver
Swift Transportation
05.2019 - 07.2019
- Operated Class A trucks safely across diverse routes, ensuring timely deliveries.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety standards.
- Managed freight loading and unloading processes, optimizing space and weight distribution.
- Adhered to DOT regulations and company policies, promoting compliance and safety measures.
Transit Operator
City and County of San Francisco
01.2001 - 05.2013
- Operated transit vehicles, ensuring safe and timely transportation of passengers throughout San Francisco.
- Monitored passenger behavior and addressed safety concerns to maintain a secure environment.
- Conducted regular inspections of transit vehicles to ensure compliance with safety standards and regulations.
- Collaborated with dispatchers to optimize routes, reducing delays and improving service efficiency.
- Assisted in training new operators on operational procedures and safety protocols to enhance team performance.
- Managed customer inquiries and complaints professionally, fostering positive passenger relations and satisfaction.
- Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
- Completed required paperwork, including timesheets, incident reports, and maintenance logs to ensure accurate recordkeeping.
- Supported company initiatives aimed at reducing environmental impact by practicing fuel-efficient driving techniques during daily operations.
- Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
- Collaborated with dispatchers to receive route updates or report any delays affecting the transit schedule.
- Communicated effectively with diverse populations through strong interpersonal skills and cultural sensitivity when interacting with passengers from varied backgrounds.
- Enhanced safety standards by conducting regular vehicle inspections and maintenance checks.
- Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.
- Coordinated with other transportation providers as needed to facilitate seamless connections between services for passengers'' convenience.
- Ensured cleanliness of transit vehicles by performing routine cleaning tasks both inside the cabin and exterior surfaces as needed.
- Achieved higher on-time performance with strict adherence to schedules and effective route planning.
Bus Driver
Hertz Car Rental/SFO Shuttle Bus Co
01.2000 - 12.2000
- Ensured passenger safety and comfort during transportation across various routes.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Managed schedules, adhering to strict timelines while optimizing route efficiency.
- Conducted pre-trip inspections to maintain vehicle operational standards.
- Collaborated with dispatch to communicate delays and coordinate emergency responses.
Education
No Degree - Education
Western Institute of Technology
La Paz, Iloilo City, Phulippines05-1992
Skills
- Transit operations
- Safety compliance
- Customer service
- Emergency response coordination
- Time management
- Cultural sensitivity
- Team collaboration
Accomplishments
Outstanding Operator with no violation and offense. Completed a Ten Year vested service.
Certification
Home Land Security Training
Languages
English
Full Professional
Tagalog
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CDL Class A Truck Driver
Swift Transportation
05.2019 - 07.2019
Transit Operator
City and County of San Francisco
01.2001 - 05.2013
Bus Driver
Hertz Car Rental/SFO Shuttle Bus Co
01.2000 - 12.2000
No Degree - Education
Western Institute of Technology
Class A CDL
Droved for Swift Transportation, Regional, 2019