Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roberto Jr. Cruz Rosa

Killeen,TX

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Also, experience in the housing department and customer service in a military army base. Currently working 35 hours a week. I am seeking to establish a new career with a company with strong professional development and full-time.

Overview

9
9
years of professional experience

Work History

Bakery Production Worker

Military Deli & Bakery Service
05.2021 - Current
  • Assisted with inventory checking merchandise and supply deliveries for accuracy verifying that quantities received match bills of lading, purchase orders and other document required.
  • Working at the front desk on customer service assisting any need of the customer. Especially the military personnel.
  • Responsible for operating and managing industrial trucks to load and unload materials and deliveries and move them to and from storage areas.
  • Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
  • Turned on equipment to run facility at beginning of shift.
  • Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.
  • Shut down equipment at end of shift for line going down.
  • Supported efficient bakery operations through effective communication with team members regarding task assignments and workflow adjustments.
  • Performed preventive maintenance on equipment by cleaning and clearing of debris and materials.
  • Trained new employees in proper baking techniques, safety protocols, and equipment usage, fostering a safe and productive work environment.
  • Provided exceptional customer service at the point-of-sale counter, offering knowledgeable recommendations based on individual preferences.
  • Managed customer service operations, including taking orders and resolving complaints.

Pallet Jack Operator/forklift Operator

CC Pallets
01.2018 - 01.2020
  • In charge of wooden pallets maintain and repairs.
  • Responsible for operating and managing industrial trucks to load and unload materials and deliveries and move them to and from storage areas, machines and loading docks, into railroad cars or trucks or storage.
  • Transported products with electric pallet jack to prepare for shipping.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Improved warehouse efficiency by skillfully operating pallet jacks for transporting materials and organizing inventory.
  • Supported warehouse team members by assisting with loading and unloading trucks using pallet jack operations when needed.
  • Maintained a clean and organized warehouse by promptly removing empty pallets, ensuring proper disposal or reuse according to company policies.
  • Assisted in training new employees on proper techniques for safely and efficiently operating pallet jacks within the work environment.

Pallet Jack Operator

Paletera Rivera
01.2017 - 01.2018
  • Loading and unloading skids from the truck.
  • Make quote of all moving materials
  • Scan pallets into computer for distribution.
  • Assisted with inventory checking merchandise and supply deliveries for accuracy verifying that quantities received match bills of lading.

Education

Some College (No Degree) -

University Ana G. Mendez
Puerto Rico

High School Diploma -

Eugenio Guerra Cruz
Puerto Rico
05.2017

Skills

  • Forklift Drive
  • Store Worker
  • Customer service
  • Opening and closing duties
  • Management
  • Excellent math skills
  • Food handling standards
  • Health and safety regulations management
  • Organized multi-tasker
  • Active listening
  • Adaptable
  • Teamwork and collaboration
  • Multitasking
  • Punctuality
  • Problem-solving abilities

Languages

Spanish
Full Professional

Timeline

Bakery Production Worker

Military Deli & Bakery Service
05.2021 - Current

Pallet Jack Operator/forklift Operator

CC Pallets
01.2018 - 01.2020

Pallet Jack Operator

Paletera Rivera
01.2017 - 01.2018

Some College (No Degree) -

University Ana G. Mendez

High School Diploma -

Eugenio Guerra Cruz

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