Installer Technician installs and troubleshoots cable, satellite, and custom residential and business systems with a strong customer service approach. Explains system setup clearly during 16+ customer walkthroughs per week, diagnoses loose connections and defective equipment, and verifies material needs before each job. Supports customers by phone and in person while keeping installations on schedule.
Work History
Installer Technician
10 Years 2 Months
HG Communications Inc | 06.2016 - Current
Installed cable systems in residences and businesses. Carefully explained all aspects of running the cable system to customers. Examined systems to locate problems such as loose connections and defective equipment. Inspected installation sites to determine material requirements. Supplied technical and customer service support by phone and in person.
Medical Driver Non Emergency
5 Years 9 Months
On-site Transportation | 09.2020 - 06.2026
Pick up patients and take them to their doctors appointments. Help them get in the car and make sure they are buckled in for a safe drive. Talk to them,conversate with them so they can have a great trip and a great experience while I'm driving
Installer Technician
9 Months
Picture Perfect Installations | 09.2015 - 06.2016
Supplied technical and customer service support by phone and in person. Managed quality communication, customer support and product representation for each client. Installed Cable TV systems in residences and businesses. Carefully explained all aspects of running the cable system to customers. Examined systems to locate problems such as loose connections and defective equipment.
Outside Sales Representative
7 Years 8 Months
DIRECTV | 01.2003 - 09.2010
I would go to residential homes and try to make sales on TV subscriptions and install there service
Negotiated contracts with clients, ensuring favorable terms for both parties involved.
Presented product demonstrations tailored to client needs, resulting in increased conversions.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Education
SBCA Certification
01-2014
- Computer Engineering
East Los Angeles College | Monterey Park, CA, USA | 01-2001