Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angely Gonzalez

St. Cloud,FL

Summary

Proven track record in enhancing customer experiences and fostering team collaboration, notably at St. Cloud Twins Movie Theater. Excelled in cash handling and maintaining cleanliness, demonstrating a strong work ethic and excellent customer service skills. Achieved efficient operations through effective time management and scheduling flexibility, contributing to positive work environments and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Movie Theater Employee

St. Cloud Twins Movie Theater
06.2024 - Current
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Managed ticket booth operations, ensuring accurate transactions and prompt customer service.

Seasonal Worker

Five Below
12.2023 - 01.2024
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Volunteer

St. Cloud Little League
08.2022 - 03.2023
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Enhanced customer experience by providing friendly and efficient service at the concession stand.

Education

St. Cloud High School
Saint Cloud, FL
05.2025

Skills

  • Strong Work Ethic
  • Excellent customer service
  • Cash handling proficiency
  • Cleanliness Maintenance
  • Team Collaboration
  • Scheduling flexibility
  • Cleaning and sanitizing
  • Cash Register Operation
  • Time management abilities

Languages

Spanish
Native or Bilingual

Timeline

Movie Theater Employee

St. Cloud Twins Movie Theater
06.2024 - Current

Seasonal Worker

Five Below
12.2023 - 01.2024

Volunteer

St. Cloud Little League
08.2022 - 03.2023

St. Cloud High School

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Angely Gonzalez