Roberto Marquez
San Diego,CA
Overview
11
11
years of professional experience
Work History
Tow Truck Driver
Quality Towing Service
Spring Valley, California
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
Business Warehouse
Unicor Federal Prison Industries
06.2021 - 09.2024
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Established safety protocols for warehouse environment, significantly reducing workplace accidents.
- Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
- Ensured accurate inventory counts through regular audits and meticulous recordkeeping.
Chauffeur
Uber
San Diego, California
01.2014 - 06.2021
- Ensured passenger safety by adhering to traffic laws and regulations at all times.
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
- Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
- Vacuumed, cleaned and sanitized vehicles between customers.
- Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
- Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
Timeline
Business Warehouse
Unicor Federal Prison Industries
06.2021 - 09.2024
Chauffeur
Uber
01.2014 - 06.2021
Tow Truck Driver
Quality Towing Service
GED -
Long Beach City College
Skills
- Strong Work Ethic
- Customer Service
- Towing equipment operation
- Heavy Lifting Abilities
- Vehicle maintenance and repair
- Roadside Assistance
- Organization and Planning
- Stress Tolerance
- Safety Management
- Patience and Empathy
- Forklift Operation
- Flatbed truck expertise
- Decision-Making
- GPS Applications
- Logistics Planning
- Delivery Documentation
- Special Equipment Installation
- Truck Driving
- Document Verification
- Flatbed Trailers
- Valid [Type] driver's license with [Type] endorsement
Education
GED -
Long Beach City College
Long Beach, CALanguages
English
Native or Bilingual
Spanish
Native or Bilingual
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