Roberto Matamoros
Roanoke,VA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
17
17
years of professional experience
Work History
IT Manager
Steel Dynamics
Roanoke, VA
09.2023 - Current
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Created detailed documentation for software, hardware, and network configurations.
- Oversaw the development of databases, websites, intranets, extranets, and mobile applications.
- Worked closely with vendors to negotiate contracts and select appropriate products or services.
- Coordinated disaster recovery plans to minimize downtime during system outages or malfunctions.
- Assessed current infrastructure capabilities against future requirements.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Recruited, trained and Managed IT department staff.
- Controlled operational IT budget and expenditures within department parameters.
- Analyzed workflows and established priorities for daily operations.
Scrap Supervisor
Steel Dynamics
Pittsboro, IN
01.2023 - 09.2023
- Maintained safe working conditions through constant monitoring of safety procedures and equipment.
- Scheduled materials shipments and transportation for on-time delivery, reducing delays.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Informed upper management or department heads of items loaded or problems encountered.
- Monitored workers and reviewed completed work for proper performance.
- Completed or assisted with difficult or skilled tasks.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level Managers.
- Inspected equipment for wear, specifications adherence and issues.
- Reviewed supplies inventory levels and purchased necessary items.
- Prepared and led staff training and instruction.
- Evaluated employee performance and prepared performance appraisals.
- Held staff meetings to share project information and address specific issues.
- Assessed job sites to determine work needed.
- Reported employee time, job expenses and inspections results in work records.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Estimated project materials, time and staffing requirements based on work orders and job specifications.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Coached staff members to develop long-term career goals.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Maintained positive working relationship with fellow staff and management.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
- Set specific goals for projects to measure progress and evaluate end results.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Audited company's legal documents to verify compliant policies and procedures.
- Analyzed company's expenditures and developed financial models.
Transportation Supervisor
Steel Dynamics
Pittsboro, IN
08.2021 - 01.2023
- Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations.
- Maximized workplace safety for all personnel by promoting culture of safety with well-engaged and satisfied employees.
- Oversaw scheduling for day-to-day activities of 60 transportation employees.
- Taught new hires how to complete key tasks and maintain compliance with standards.
- Maximized safety of transportation operations through use of field safety assessments.
- Maintained workplace safety by involving employees in order to maximize engagement and team morale.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Created daily and weekly delivery window reports utilizing transport data.
- Collaborated with other departments to carry out claims process and loss mitigation from accidents.
Systems Engineer
Steel Dynamics
Pittsboro, IN
08.2019 - 08.2021
- Studied network security logs to identify and eliminate outside and internal threats.
- Developed and tested company-wide servers for printing, file storage and applications.
- Provided exemplary helpdesk service and support to assist customers.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Built and oversaw network infrastructure comprised of various virtual products.
- Identified departmental needs and suggested technical direction enhancements.
- Maintained security, backup and redundancy strategies to reduce threat of losing sensitive information permanently.
- Handled troubleshooting tasks for Local Area Networks, Wide Area Networks and voice systems to reduce network connectivity problems.
- Researched, recommended, configured and supported hardware and software for multiple departments.
- Determined and alleviated hardware, software and network issues.
- Participated in on-call shifts at certain times, including holidays and weekends in case of system or network-related emergencies.
- Worked closely with end users to solve problems related to hardware and software.
Network Administrator
Ray's Trash Service
Clayton , IN
03.2009 - 03.2019
- Researched, recommended, configured and supported hardware and software for multiple departments.
- Determined and alleviated hardware, software and network issues.
- Monitored system upgrades, which included patches, service packs, hot fixes and new configurations.
- Updated hardware and software upon availability and supervised network to eliminate bottlenecks immediately.
- Installed and supported hardware and software, including desktops, servers and printers.
- Handled network configurations after hours and on weekends to alleviate downtime and maintain smooth operations.
- Conducted in-depth network reviews and tightened up security policies to monitor access and prevent cyber threats.
- Participated in on-call shifts at certain times, including holidays and weekends in case of system or network-related emergencies.
Education
Master of Science - Business Administration
Western Governors University
Salt Lake City, UT10-2024
MBA - Business Administration And Management
Universidad De Costa Rica
Costa Rica05-1997
Skills
- Processes and Procedures
- Critical Thinking
- Relationship Building
- Team Management
- Active Listening
- Problem Resolution
- Microsoft Office
- People Skills
- Data Management
- Team Building
- Computer Skills
- Supervision & Leadership
- Maintenance & Repair
- Planning & Organizing
- Training & Development
- Flexible Schedule
- First Aid/CPR
- PPE Use
- Organizational Skills
- Technical Proficiency
- Cost Control
- Budget Management
- Complex Problem Solving
- Lead Generation
- Negotiation and Conflict Resolution
- Inter-Department Collaboration
- Information confidentiality
- Change Management
- Problem-solving abilities
- Goal Setting
- Interpersonal Communication
- Budget Administration
- Department management
Timeline
IT Manager
Steel Dynamics
09.2023 - Current
Scrap Supervisor
Steel Dynamics
01.2023 - 09.2023
Transportation Supervisor
Steel Dynamics
08.2021 - 01.2023
Systems Engineer
Steel Dynamics
08.2019 - 08.2021
Network Administrator
Ray's Trash Service
03.2009 - 03.2019
Master of Science - Business Administration
Western Governors University
MBA - Business Administration And Management
Universidad De Costa Rica