Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roberto Mendoza

Los Angeles,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Supervision Aide

Weemes Elementary School
10.2021 - Current
  • Worked closely with other Supervision Aides to ensure comprehensive coverage of student supervision across all areas of the school campus.
  • Helped maintain cleanliness throughout common areas such as cafeterias or playgrounds, promoting a healthy and safe environment for students.
  • Coordinated with administration on any updates or changes related to policies affecting student supervision requirements.

Health Care Assistant

Weemes Elementary School
10.2021 - Current
  • Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.

Program Coordinator

Beyond the Bell, Youth Development Program
10.2019 - 08.2021

• Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.

Manage the daily operations of recreational facilities.

• Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.

Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.

•Supervise and coordinate the work activities of personnel, such as training staff members and assigning work audies.

• Confer with management to discuss and resolve participant complaints.

Explain principles, techniques, and safety procedures to participants in recreational activities, and demonstrate use of materials and equipment

• Complete and maintain time and attendance forms and inventory lists

• Create Lesson Plan for entire 3rd and 4th grade.

• Operate telephone switchboard to answer, screen, or forward calls, providing information.

Customer Service Representative

Payless Shoe Source
05.2018 - 06.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

No Degree - Child Development

Santa Monica College
Santa Monica, CA
05.2028

High School Diploma -

Alexander Hamilton Senior High School
Los Angeles, CA
06.2018

Skills

  • Motivation Techniques
  • Meeting facilitation
  • Positive Attitude
  • Calm and Patient Demeanor

Languages

Spanish
Professional Working

Timeline

Supervision Aide

Weemes Elementary School
10.2021 - Current

Health Care Assistant

Weemes Elementary School
10.2021 - Current

Program Coordinator

Beyond the Bell, Youth Development Program
10.2019 - 08.2021

Customer Service Representative

Payless Shoe Source
05.2018 - 06.2019

No Degree - Child Development

Santa Monica College

High School Diploma -

Alexander Hamilton Senior High School
Roberto Mendoza