Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roberto De Jesus Mendoza De Elias

El Paso,TX

Summary

Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to utilizing these qualities to propel team success and make valuable contributions to organizational growth.

Overview

50
50
years of professional experience

Work History

Instructional Aide III

Ysleta Independent School District
01.2025 - Current

Provided support in classes and activities for 12 special education students at Hanks High School. Helped over ten students understand course material. Contributed to a positive environment and monitored progress. Maintained clean classrooms and fostered inclusivity. Encouraged critical thinking, mentored new aides, and assisted with technology and behavior monitoring.




Instructional Aide III

Ysleta Independent School District
09.2022 - 09.2024

Provided support during classes, group lessons, and classroom activities. Supported around 25 special education students in SSALT 1 and SSALT 2 at Del Valle High School, and 28 special education students in the Inclusion Resources unit at Bel Air Middle School. Offered personalized assistance to over ten students, contributing to a positive classroom environment. Aided in monitoring progress, providing feedback, and maintaining clean classrooms. Fostered inclusivity, encouraged critical thinking, mentored new aides, assisted with technology, and monitored student behavior.

Instructional Aide II

Socorro Independent School District
07.2020 - 09.2022

Provided support during classes, group lessons, and classroom activities. Assisted special education students (about 25) in Practical Academics Skills unit and Structured Learning Unit. Offered one-on-one help, prepared materials for diverse learners, and maintained a clean classroom. Kept records of student performance and promoted inclusivity. Collaborated with the instructional team.

Substitute Teacher

Ysleta Independent School District
03.2018 - 06.2020

Followed classroom plans left by the teacher to support student learning and core concepts. Assisted about 150 students without permanent teachers, maintained routines, and built rapport with students. Requested as a substitute due to excellent performance, managed behavior, and supported special education students. Participated in professional development and encouraged critical thinking.

PT Parent

Ysleta Independent School District
04.2017 - 03.2018

Self-motivated and responsible. Supports Bel Air High School authorities, teachers, and 1,800 students. Effective in fast-paced environments. Skilled in independent and teamwork. Quick learner who adapts well. Excellent communication skills. Works well in teams, providing support. Shows respect, friendliness, and willingness to help. Passionate about learning and improvement. Strong organizational and time management skills. Maintains courteous and effective relationships.

Office Manager

Liberty Tax Services
02.2017 - 05.2017

Administrative support and supervision of the office involve managing five staff members and preparing reports. Exceptional customer service is provided through phone calls and emails. Sensitive information is handled discreetly, and financial records are kept accurate. Office inventory is managed, and team productivity is enhanced by effective task delegation. Recruitment assistance includes conducting interviews. Support is given to department heads through administrative tasks. Workplace safety is promoted by ensuring compliance with protocols and inspecting equipment. Confidential employee and client information is maintained.

Tax Preparer

Liberty Tax Services
12.2016 - 02.2017

Handled over 100 clients preparing their tax refunds while ensuring confidentiality and building trust. Analyzed financial records for accuracy, provided great customer service, increased satisfaction, and assessed tax situations for optimal filing options. Completed and filed returns with agencies, maintained records, facilitated communication, and managed deadlines efficiently.

Evaluator of Schools and Academic Programs of Dentistry

Various Accrediting Agencies
05.2004 - 06.2016

Verification team coordinator for the accrediting agency during the evaluation of the academic program. Documentary verification of the academic and quality status of the educational program under evaluation. On-site visit to the facilities of the academic program for in-person verification of its status. Interview with different actors in the academic-administrative process for training dentistry professionals. Drafting, preparing, and delivering to the accrediting agency the report of findings from the documentary and in-person review, as well as the opinion on accreditation status.

Dental Prosthodontics Practice

Dental Clinic
01.1991 - 05.2016

Care and resolution of oral health issues for Juarez and El Paso border patients were provided. Managed dental insurance for about 45% of US patients, organized appointment schedules, and maintained medical histories. Provided professional care while ensuring high standards of hygiene and sterilization. Participated in community events to promote oral health and mentored junior dentists. Conducted dental procedures, collaborated with specialists, and adjusted dentures. Handled patient communications and administrative tasks, boosting revenue by 25%.

Coordinator of Academic Development

Universidad Autónoma de Ciudad Juárez
11.2006 - 06.2015

Oversaw program funding from federal agencies in Mexico to support academic growth at the Institute of Biomedical Sciences. Managed funds for practice clinics and lab equipment. Coordinated financial help for researchers and students to attend conferences. Improved clinical facilities and labs by 60% and increased the academic degrees of 80% of the teaching staff. Handled all administrative tasks, including legal documentation for academic programs. Analyzed applications for faculty positions, conducted interviews, managed project timelines, and built a strong administrative team.

Full-time professor and researcher

Universidad Autonoma de Ciudad Juárez
08.1979 - 06.2015

Made over 35 years of academic contributions to this University, helping educate hundreds of dentists and dental technicians. Developed teaching strategies based on students' learning needs. Received ongoing training to improve teaching abilities. Tutored and mentored students, assisted with theses, and established research initiatives in various dental topics. Authored textbooks and articles in dentistry.

Dean of the Dental School

Universidad Autonoma de Ciudad Juarez
10.2000 - 10.2006

Coordination of teaching and learning for over 60 teachers and 1,200 students at the School of Dentistry. Management of various office activities and supervision of more than 25 academic staff. Preparation of reports and analysis for decision-making. Oversaw the Dental Bachelor program’s instruction and improved the academic curriculum. Managed personnel and documentation for students. Prepared a $100,000 budget. Improved clinical facilities by 60% and increased teaching staff qualifications by 35%. Achieved accreditation by CONAEDO.

Coordinator of the Specialty in Dental Prosthesis

Universidad Autonoma de Ciudad Juarez
01.2000 - 10.2000

Supervised all parts of the Dental Prosthodontics graduate program, including theory and practice for students and faculty. Designed a new academic curriculum to improve student performance. Managed a diverse staff: professors, secretaries, pharmacy staff, and janitors. Handled academic, legal, and administrative documents for students in the program and entered data into the database. Obtained and analyzed statistical results for decision-making.

General Dentist Practice

Dental Clinic
09.1975 - 06.1991

Care and resolution of oral health problems for patients from Juarez and El Paso. Manage dental insurance, appointments, and records. Examine, diagnose, and treat dental issues, perform procedures, and educate on oral hygiene. Clinical and administrative management of the clinic, including accounting and inventory control.

Education

Master of Science - Public Health/Epidemiology

Universidad Autonoma De Ciudad Juarez
Ciudad Juarez, Mexico
11-2009

Specialty - Prosthodontics

Universidad Autonoma De Ciudad Juarez
Ciudad Juarez, Mexico
06-1991

Bachelor of Science - Dentistry

Universidad Nacional Autonoma De Mexico
Mexico City
05-1975

Skills

  • Project Execution
  • Customer Support
  • Analytical Problem Solving
  • Record Keeping
  • Document Organization
  • Strategic Time Management
  • Customer Relationship Management
  • Effective Planning and Organization
  • Analytical Software Proficiency
  • Statistical Analysis Skills
  • Clear Communication Proficiency
  • Detail-Oriented Analysis
  • Research Information Gathering
  • Conducting Routine Office Functions
  • Entry Documentation Management
  • Documentation and Reporting

Languages

english
Full Professional
Spanish
Native or Bilingual

Timeline

Instructional Aide III

Ysleta Independent School District
01.2025 - Current

Instructional Aide III

Ysleta Independent School District
09.2022 - 09.2024

Instructional Aide II

Socorro Independent School District
07.2020 - 09.2022

Substitute Teacher

Ysleta Independent School District
03.2018 - 06.2020

PT Parent

Ysleta Independent School District
04.2017 - 03.2018

Office Manager

Liberty Tax Services
02.2017 - 05.2017

Tax Preparer

Liberty Tax Services
12.2016 - 02.2017

Coordinator of Academic Development

Universidad Autónoma de Ciudad Juárez
11.2006 - 06.2015

Evaluator of Schools and Academic Programs of Dentistry

Various Accrediting Agencies
05.2004 - 06.2016

Dean of the Dental School

Universidad Autonoma de Ciudad Juarez
10.2000 - 10.2006

Coordinator of the Specialty in Dental Prosthesis

Universidad Autonoma de Ciudad Juarez
01.2000 - 10.2000

Dental Prosthodontics Practice

Dental Clinic
01.1991 - 05.2016

Full-time professor and researcher

Universidad Autonoma de Ciudad Juárez
08.1979 - 06.2015

General Dentist Practice

Dental Clinic
09.1975 - 06.1991

Master of Science - Public Health/Epidemiology

Universidad Autonoma De Ciudad Juarez

Specialty - Prosthodontics

Universidad Autonoma De Ciudad Juarez

Bachelor of Science - Dentistry

Universidad Nacional Autonoma De Mexico
Roberto De Jesus Mendoza De Elias