Roberto Menendez
Tracy,CA
Summary
Qualified professional driver aiming to contribute value in professional role. Highly skilled in safely operating transit vehicles while maintaining timeliness and passenger satisfaction. Strong foundation of expertise in local traffic and dot regulations.
Overview
23
23
years of professional experience
Work History
Bus Driver
Luxbus America
San Jose, CA
07.2019 - Current
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Greeted customers in a friendly manner when boarding the bus.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
- Assisted elderly or disabled passengers with boarding and disembarking from the bus.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Verified that all passengers were seated before operating the bus.
- Maintained order among passengers during trip by enforcing rules of conduct.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Communicated effectively with dispatch staff via two way radio regarding delays, detours.
- Transported passengers on predetermined routes while obeying traffic regulations.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Obeyed DOT rules and regulations and local laws to maximize safety.
Bus Driver
Hallcon
San Jose, CA
06.2016 - 05.2019
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Greeted customers in a friendly manner when boarding the bus.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Verified that all passengers were seated before operating the bus.
- Maintained order among passengers during trip by enforcing rules of conduct.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Communicated effectively with dispatch staff via two way radio regarding delays, detours.
- Transported passengers on predetermined routes while obeying traffic regulations.
- Completed accident and incident reports accurately and legibly at end of scheduled shifts.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Parked vehicles at loading areas to board passengers.
- Kept accurate logs of all deliveries and trips.
- Complied with local traffic regulations and safety requirements for bus operation.
- Upheld strict DOT reporting records for trips, vehicles and notable incidents.
Bus Driver
SamTrans
San Carlos, CA
02.2014 - 10.2015
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Collected fares, tickets and passes accurately.
- Followed designated routes according to timetables while obeying speed limits at all times.
- Greeted customers in a friendly manner when boarding the bus.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
- Assisted elderly or disabled passengers with boarding and disembarking from the bus.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Verified that all passengers were seated before operating the bus.
- Checked passenger tickets throughout route journey to ensure they had valid tickets for their destination.
- Maintained order among passengers during trip by enforcing rules of conduct.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Provided route, schedule and fare information to passengers.
- Transported passengers on predetermined routes while obeying traffic regulations.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Helped elderly and disabled passengers board and exit bus.
- Obeyed DOT rules and regulations and local laws to maximize safety.
Team Leader
San Mateo Foster City School District
San Mateo, CA
06.2006 - 12.2013
- Collaborated with other departments to ensure alignment of goals across teams.
- Established clear expectations for employees, providing guidance when needed.
- Ensured compliance with all safety regulations in the workplace.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Supervisor
Cost Plus World Market, Inc
San Mateo, CA
04.2004 - 05.2006
- Created new strategies for improving customer service standards within the organization.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Tracked progress on projects and provided timely feedback to staff members.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Collaborated with other departments to coordinate workflow processes between teams.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Supervisor
BevMo! Beverages & More
San Mateo, CA
07.2001 - 04.2003
- Tracked progress on projects and provided timely feedback to staff members.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Responded to customer questions regarding products, prices and availability.
- Trained new employees on company policies, job duties, and performance expectations.
- Implemented new operational procedures, increasing efficiency.
Education
High School Diploma -
Aragon High School
San Mateo, CA06-1996
Skills
- Regulatory Compliance
- Passenger Safety
- Passenger Assistance
- Map Reading
- Disability Awareness
- DOT standards
- Safe driving techniques
- Impeccable driving record
- Defensive driving expert
- Local street knowledge
- Clean Driving Record
- Pre-Trip Inspections
Timeline
Bus Driver
Luxbus America
07.2019 - Current
Bus Driver
Hallcon
06.2016 - 05.2019
Bus Driver
SamTrans
02.2014 - 10.2015
Team Leader
San Mateo Foster City School District
06.2006 - 12.2013
Supervisor
Cost Plus World Market, Inc
04.2004 - 05.2006
Supervisor
BevMo! Beverages & More
07.2001 - 04.2003
High School Diploma -
Aragon High School
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