Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roberto Molina Perez

Roberto Molina Perez

Miami Gardens,FL

Summary

Goal-oriented and successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers. Customer-oriented sales professional with more than half a decade of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level Manager position to help launch career while achieving company goals.

Overview

10
10
years of professional experience

Work History

Restaurant Waiter

Datang Zhen Wei Restaurant
Miami, FL
10.2023 - Current
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Served food and beverages promptly with focused attention to customer needs.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Car Salesperson

AutoNation Ford
Miami Gardens, TX
05.2023 - Current
  • Showcased vehicle features and took customers on test drives in local area.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Collaborated with prospective customers over phone and email to schedule sales appointments.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
  • Responded to inquiries from potential customers via email and telephone.
  • Followed up with customers to build long-term relationships and successful referrals.
  • Greeted customers to determine wants or needs.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Recommended merchandise to customers based on needs and preferences.

Head Coach and Salesperson

Ready Steady Go Kids
Tianjin, Tianjin
11.2018 - 02.2022
  • Guided team through difficult situations, player injuries and tough losses.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
  • Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
  • Collaborated with peer and parent liaisons to achieve program growth while managing coaching development.
  • Improved player health by optimizing nutritional plans and recommending enhanced life choices.

Assistant Art Director & Entertainer

Spectrum Dance Company
Moron, Ciego De Avila
01.2014 - 07.2018
  • Reviewed and approved designs, artwork and content developed by creative team.
  • Created series of rough sketches for review, revision and approval.
  • Brainstormed with team members and special project managers to provide unique concepts and designs.
  • Collaborated with creative design team to complete projects on tight deadlines.
  • Acted as senior lead to creative partners on photography and film shoots.
  • Designed new on-brand visual elements to effectively convey concepts and messaging.
  • Maintained accurate specs by adhering to print and art specification standards.
  • Created custom illustrations or other graphic elements.
  • Developed and communicated industry-leading creative concepts consistent with brand.
  • Used Adobe Photoshop and Adobe Illustrator to create variety of graphic designs.
  • Translated marketing objectives into creative strategies, designs and plans.
  • Presented final layouts to clients for approval.

Education

Electronic Technician - Electronics Equipment Installation And Repair

Candido Gonzales Morales
Cuba
06.2003

High School Diploma -

Pepito Mendoza
Cuba
06.1999

Some College (No Degree) - Deep Learning Through Alternative Pedagogy

Queensland University
Australia

Skills

  • Event Networking
  • Schedule Management
  • Customer Service
  • Consultative Techniques
  • Relationship Building
  • Staff Training
  • Team Collaboration
  • Verbal and Written Communication

Languages

Spanish
Native/ Bilingual
English
Professional
French
Limited

Timeline

Restaurant Waiter

Datang Zhen Wei Restaurant
10.2023 - Current

Car Salesperson

AutoNation Ford
05.2023 - Current

Head Coach and Salesperson

Ready Steady Go Kids
11.2018 - 02.2022

Assistant Art Director & Entertainer

Spectrum Dance Company
01.2014 - 07.2018

Electronic Technician - Electronics Equipment Installation And Repair

Candido Gonzales Morales

High School Diploma -

Pepito Mendoza

Some College (No Degree) - Deep Learning Through Alternative Pedagogy

Queensland University
Roberto Molina Perez