Robert Montemayor
Houston,TX
Summary
Dynamic professional with a proven track record in enhancing customer experience and sales at Honda through expert problem-solving and persuasive communication. Excelled in roles requiring strong work ethic and CRM proficiency, notably as an Assistant Store Manager at Dominos. Achieved significant client satisfaction and efficiency improvements, leveraging time management and objection-handling skills.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Honda
06.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Assistant Store Manager
Dominos
05.2020 - 08.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Server
Pappasitos
03.2019 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Mechanic Assistant
American Block Manufacturing
02.2018 - 03.2019
- Worked alongside senior mechanics to gain hands-on experience with advanced repair techniques and tools.
- Performed oil changes, tire rotations, and other routine maintenance tasks to keep vehicles running smoothly.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Cleaned and organized work areas, tools and equipment to support productivity.
Education
High School Diploma -
Harmony School Of Advancement
Houston, TX05-2018
Skills
- Time management
- Problem-solving
- Strong work ethic
- CRM proficiency
- Customer experience
- Objection handling
- Persuasive communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Sales Consultant
Honda
06.2024 - Current
Assistant Store Manager
Dominos
05.2020 - 08.2024
Server
Pappasitos
03.2019 - 08.2020
Mechanic Assistant
American Block Manufacturing
02.2018 - 03.2019
High School Diploma -
Harmony School Of Advancement
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