ROBERTO MONTES
Houston,TX
Summary
Certified Medical Assistant and committed job seeker with significant experience in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently strides to exceed expectations. Strong background in patient care and collaborative team player.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant / X-Ray Tech
NuAdvance Orthopedics
Houston, TX
02.2016 - Current
- Conducted comprehensive patient intake processes, recording vital signs and histories to support effective examination and treatment.
- Achieved high-quality diagnostic imaging through proficient operation of x-ray equipment in compliance with regulatory standards. Supported physicians in executing minor in-office procedures, enhancing patient care through effective injection preparation, casting assistance, and thorough post-operative bandaging.
- Implemented strict adherence to HIPAA regulations, maintaining patient confidentiality and privacy while delivering high-quality customer service.
- Executed thorough inventory tracking and sanitation processes for medical equipment and examination areas, ensuring optimal operational readiness.
- Streamlined scheduling and coordination of complex surgical procedures, ensuring thorough handling of pre-certification and insurance verification.
- Facilitated efficient call management and provided professional responses to patient inquiries in a high-volume environment.
- Coordinated new patient referrals, scheduled appointments, and maintained up-to-date medical records through effective processing and scanning.
- Expertly managed patient data and documentation using Athenahealth EHR systems, focusing on accuracy and efficiency.
- Managed approximately 30 incoming calls, emails and refferals per day from patients, attorneys, coworkers and doctor.
- Performed approximately 30-40 diagnostic imaging per clinic day.
- Delivered efficient, high-quality patient care to a daily volume of up to 60 patients per clinic day.
- Facilitated accurate Spanish-English translation between provider and patients to ensure clear communication and understanding.
Education
CCMA With Limited Scope -
Remington College
Houston, TX11.2015
Skills
- Administrative:
- Insurance Verification/Pre-Certification
- Multi-line Phone Systems
- Technical: AthenaHealth (EHR), Microsoft Office Suite
- HIPAA compliance
- Patient scheduling/Referrals
- Data entry/scanning
- Clinical:
- Patient intake
- Performing diagnostic imaging
- Suture removal/ Post-Op bandaging
- Assistance with injections/Casting/Splints
- Direct patient care
- Clinical documentation
- Vital sign monitoring
Administrative:Insurance Verification/Pre-CertificationMulti-line Phone SystemsTechnical: AthenaHealth (EHR), Microsoft Office SuiteHIPAA compliancePatient scheduling/ReferralsData entry/scanning
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Full Professional
Timeline
Medical Assistant / X-Ray Tech
NuAdvance Orthopedics
02.2016 - Current
CCMA With Limited Scope -
Remington College