ROBERTO MORALES
ROWLAND HEIGHTS
Summary
As Parts Manager at Envision Motors, optimized inventory management and enhanced vendor relations, boosting department efficiency and gross sales. Spearheaded warranty claim resolutions, minimizing financial losses. Strengthened interdepartmental communication, improving customer satisfaction. Proficient in CDK & REYNOLDS POS systems, with strong goal-setting and customer service skills.
Overview
5
5
years of professional experience
Work History
Parts Manager
Envision Motors
10.2020 - 06.2025
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department to overall increase gross sale
- Collaborated with service managers to ensure timely completion of repairs and maintenance, to overall increase our csi
- Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
Education
Automotive P.A.C.T
Rio Hondo College
Whittier, CA06-2008
Skills
- Customer service cover in spanis
- Invoice processing
- Inventory management
- Ordering parts
- Vendor relations
- Environmental compliance
- Forklift operation
- Goal setting
- POS system of operation in CDK & REYNOLDS
Timeline
Parts Manager
Envision Motors
10.2020 - 06.2025
Automotive P.A.C.T
Rio Hondo College
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