Dynamic healthcare leader with 25 years of experience, including as Director of Patient Care Services at Elite Home Health Care LLC. Proven expertise in regulatory compliance and patient care protocols, fostering interdisciplinary collaboration. Adept at staff training and clinical supervision, ensuring high-quality patient outcomes and advocating for patient rights. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards. Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
DE LA SALLE UNIVERSITY
COLLEGE OF NURSING PHILIPPINES
BACHELOR OF SCIENCE IN NURSING
GRADUATED 1991