Roberto Pierre
Fort Lauderdale
Summary
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests. Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals.
Overview
16
16
years of professional experience
Work History
Dockworker
Saia LTL Freight
09.2019 - Current
- Improved warehouse efficiency by organizing and maintaining a clean dock area.
- Enhanced safety protocols by conducting regular inspections of equipment and workspaces.
- Streamlined loading and unloading processes for faster turnaround times on shipments.
- Increased accuracy in inventory management through diligent record-keeping and organization of stock.
- Expedited the shipping process with proper labeling and documentation of packages.
Supervisor
US Parking
02.2013 - 03.2020
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Valet
First Services Residential
09.2014 - 02.2016
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
- Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
Warehouse Supervisor
Anndex International
02.2008 - 07.2015
- Improved warehouse efficiency by implementing new inventory management systems and processes.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
Education
High School Diploma -
The International School
Haiti06.1995
Skills
- Shipping and Receiving
- Materials Handling
- Product Verification
- Inventory Organization
- Shipment Tracking
- Safe Equipment Operation
- Computer Literacy
- Pallet Jack Handling
- Teamwork and Collaboration
- Hazardous Materials Handling
- First Aid and CPR
- Equipment Maintenance
- Forklift Operation
- Truck Driving
- Safety Precautions
- Data Entry
- Willing to Learn
- Team Collaboration
Timeline
Dockworker
Saia LTL Freight
09.2019 - Current
Valet
First Services Residential
09.2014 - 02.2016
Supervisor
US Parking
02.2013 - 03.2020
Warehouse Supervisor
Anndex International
02.2008 - 07.2015
High School Diploma -
The International School
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