Roberto Pollina
Brooklyn,NY
Summary
Dedicated and results-driven professional with a solid background in pharmacy and a passion for education. Proven ability to implement goals, exhibit leadership skill and provide training. Adept at staying current with industry trends, demonstrating strong communication skills, and fostering a collaborative learning environment. Seeking to leverage my expertise in a teaching role to inspire and educate the next generation of students.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Douglas Elliman Real Estate, Luxury Real Estate Brokerage
BROOKLYN , NEW YORK
2021.10 - Current
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Prepared comparative market analysis to estimate properties' value.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Analyzed potential investment opportunities based on financial reports.
- Created detailed property descriptions for use in marketing material.
- Managed real estate transactions from initiation to closing.
SUPERVISING PHARMACIST/OWNER
POLLINA PHARMACY
BROOKLYN , NY
2005.01 - 2019.12
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
- Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.
- Reviewed prescriptions for accuracy prior to filling to ensure patient safety.
- Provided professional consultation services on drug therapy options for patients.
- Ensured that all prescription information was accurately entered into computer system for billing purposes.
- Maintained current knowledge of pharmaceutical products available from various suppliers.
- Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
- Ordered, received and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
- Evaluated new products or services offered by vendors as potential cost savings measures.
- Coordinated with physicians' offices to obtain medical records when needed for prescription processing.
- Promoted health education programs within the community through public speaking engagements at local schools or businesses.
- Performed regular audits of patient records to ensure compliance with HIPAA regulations.
- Assisted in resolving conflicts between staff members in a professional manner.
- Monitored regulatory changes affecting the practice of pharmacy and updated staff accordingly.
- Conducted quarterly reviews of employees' performance against established goals.
- Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Participated in continuing education courses to remain up-to-date on developments in the field of pharmacy practice.
- Provided training sessions for new staff members on proper handling techniques for medications and equipment use.
- Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
- Trained pharmacy interns and newly hired technicians.
- Oversaw work activities, performance and service quality of pharmacy staff.
- Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
- Managed weekly schedules and requests for leave.
- Assessed safety procedures and federal regulations to maintain pharmacy compliance.
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Communicated with patients with compassion while keeping medical information private.
- Trained individuals in how to use devices to promote optimal medical support.
- Improved organization and supply management policies for medicines and materials.
- Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
- Updated procedures necessary for compounding, mixing, packaging and labeling medications.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained communication and transparency with governing boards, department heads and medical staff.
Education
Bachelor of Science - PHARMACY
ST JOHNS UNIVERSITY
Jamaica, NY2000-06
Skills
- Patient Counseling
- Staff Oversight
- Medication Distribution
- Prescription Verification
- Regulatory Requirements
- Patient Safety
- Insurance Billing
- Training and mentoring
- Interactive teaching and learning
- Technology Integration
- Testing and grading
- Standardized Testing
- Fluent in Italian
- Motivating students
- Critical Thinking
Certification
- New York State Education department, Registered Pharmacist 047645
- New York State Department of State Division of licensing services Real Estate Salesperson 10401342952
Languages
Italian
Professional
Accomplishments
- National Honors Society
- St Vincent de Paul scholarship
References
References available upon request.
Timeline
Real Estate Agent
Douglas Elliman Real Estate, Luxury Real Estate Brokerage
2021.10 - Current
SUPERVISING PHARMACIST/OWNER
POLLINA PHARMACY
2005.01 - 2019.12
Bachelor of Science - PHARMACY
ST JOHNS UNIVERSITY
- New York State Education department, Registered Pharmacist 047645
- New York State Department of State Division of licensing services Real Estate Salesperson 10401342952
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