Dynamic General Manager with a proven track record at Jimmy John's, excelling in revenue increase and team leadership. Expert in kitchen operations management and food safety. I foster a collaborative environment that drives productivity and enhances customer satisfaction. Committed to innovation and quality control, I consistently implement strategies that elevate performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Jimmy John's Gourmet Sandwiches
06.2010 - Current
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Developed and implemented strategies to increase sales and profitability.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Kept kitchen clean and organized by performing daily maintenance tasks.
Measured and mixed ingredients according to precise recipes for best results.