Summary
Overview
Work History
Education
Skills
Timeline
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Roberto Ramirez

San Antonio

Summary

Dynamic customer service professional with four years of cash management experience at Lowes. Expert in payment processing and transaction accuracy, I excel in training new cashiers and resolving customer issues with empathy. Committed to ensuring every customer leaves satisfied, I consistently enhance the shopping experience through effective communication and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Cashier

Lowes
San Antonio
04.2023 - 08.2025
  • Served as cashier for six months prior to becoming customer service associate.
    Worked seven-hour shifts focused on delivering exceptional customer service.
    Processed cash and checks consistently, maintaining high accuracy in transactions.
    Accumulated four years of experience in efficient cash management.
  • Trained new cashiers on operating register systems and procedures.
  • Collected payments and provided accurate change.
  • Handled returns and exchanges following company policies.

Education

Some College (No Degree) - Criminal Justice

Northwest Vista College
San Antonio, TX

Skills

  • Payment processing
  • Cash handling
  • Transaction accuracy
  • Training new cashiers
  • Problem solving
  • Returns processing
  • Credit card processing

Very well with communication with the customers, also well with working around customers who may not be satisfied with their day, whether it's something that happened to them in their personal life and has nothing to do with me, or not satisfied with the information they are given within my workspace and duties Never argue or try to fight to prove a point, always work towards apologizing and cooling down the situation so the customer leaves feeling better than they came in as much as possible

Timeline

Cashier

Lowes
04.2023 - 08.2025

Some College (No Degree) - Criminal Justice

Northwest Vista College

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