ROBERTO RAMOS SILVA
Las Cruces
Summary
Dedicated and detail-oriented professional with strong communication and organizational skills. Proven ability to manage tasks efficiently while delivering exceptional customer service in dynamic environments. Committed to contributing to team goals and enhancing overall operational efficiency through proactive problem-solving and collaboration. A results-driven mindset enables thriving under pressure while maintaining a focus on quality and excellence.
Overview
5
5
years of professional experience
Work History
Senior Caregiver
Cornerstone Caregivers
05.2025 - Current
- Monitored client vital signs, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Concessionist
Allen Theaters
03.2023 - Current
- Provided customer service by greeting patrons, taking and processing orders, and handling transactions efficiently.
- Managed inventory and restocked supplies to ensure smooth operation of the concession stand.
- Maintained cleanliness and organization of the work area, adhering to health and safety standards.
- Operated popcorn machines, beverage dispensers, and other equipment, ensuring high-quality product preparation.
- Mesilla Valley Mall
Assistant Technician
A Striking Image
10.2022 - 03.2023
- Moving furniture and equipment to prepare homes for cleaning and maintenance.
- Supporting Technicians in tasks including repairing water damages and carpet restoration.
- Following directions quickly and efficiently.
- Completing basic and semi-skilled work with little to no oversight.
- Entrusted with transporting and preparing equipment and machinery for tasks.
- Las Cruces, NM
Cashier
Safeway
02.2021 - 08.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Gaithersburg, MD
Education
Associate - Creative Media
Dona Ana Community College
Las Cruces, NM11.2025
High school or equivalent - undefined
NFC Academy Online
Florida09.2020
Skills
- Organizational skills
- Familiar with Word, Excel, etc
- Quick learner
- Strong Communication
- Detail Oriented
- Fluent in Portuguese
- Patient assistance
- Compassionate care
- Emotional support
- Meal preparation
Timeline
Senior Caregiver
Cornerstone Caregivers
05.2025 - Current
Concessionist
Allen Theaters
03.2023 - Current
Assistant Technician
A Striking Image
10.2022 - 03.2023
Cashier
Safeway
02.2021 - 08.2021
High school or equivalent - undefined
NFC Academy Online
Associate - Creative Media
Dona Ana Community College