Roberto Reyes Rodriguez
Oakland,CA
Summary
Seasoned Ramp Coordinator with background in efficient management of ground operations at busy airports. Have led teams in coordinating aircraft movement, servicing planes, and ensuring safety standards compliance. Strong leadership skills coupled with clear communication abilities have contributed to smooth running ramp operations. Have consistently delivered high quality results under pressure, demonstrating adaptability and problem solving acumen.
Overview
2
2
Languages
1
1
Certification
13
13
years of professional experience
Work History
Ramp Coordinator
KaiserAir
Oakland, CA
03.2017 - Current
- Coordinating the daily ramp arrivals and departures.
- Delegated fuelings, potable water, and other services to the line tech team.
- Perform towing operations to ensure timely departure of aircraft or reposition for later departures.
- Acted as the primary point of contact between multiple different departments including pilots, our fbo front desk, and passengers.
- Tracked flights and ensured a proper plan to deal with delays in arrivals or unexpected pop-ups.
Sales Associate Supervisor
GameStop
Oakland, CA
10.2013 - 05.2017
- Supervised GameStop sales floor and coached associates on customer service standards.
- Processed purchases, returns, and exchanges through a POS system.
- Assisted customers with preorder, reserve, and pickup transactions at the sales counter.
Education
Skyline High
Oakland, CASkills
- Aircraft towing operations
- Flight monitoring
- Ground operations
- Problem solving
- Strong leadership
- Clear communication
- Client relationship management
- Conflict resolution
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
NATA Safety 1st Certification
TSA Background Cleared / SIDA Badge Holder
Timeline
Ramp Coordinator
KaiserAir
03.2017 - Current
Sales Associate Supervisor
GameStop
10.2013 - 05.2017
Skyline High