Roberto Rivas
Bastrop,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 15 years of experience. Highly effective in complying with safety requirements Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Technician
Micratek Consulting Llc
10.2017 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tested components and systems to evaluate performance and identify concerns.
- Drafted preventive maintenance schedule to support equipment longevity.
Owner
Smithville Kitchen Systems LLC
05.2018 - 08.2023
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
Owner
Oso Consulting Llc
05.2017 - 11.2021
- Managed day-to-day business operations.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Owner/Technician/Volunteer
House Helpers/ Remax /american Leek Detection
03.2006 - 10.2016
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Technician
Micratek Consulting Llc
03.2004 - 12.2005
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Organized work to meet demanding production goals.
- Tested components and systems to evaluate performance and identify concerns.
- Addressed routine equipment maintenance according to established schedule.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
Technician/Sales Associate
Asia Tech Corporation
02.2002 - 12.2004
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Manager
IHOP
10.2000 - 12.2002
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
Wafer Fab Specialist
Motorola Inc
04.1997 - 07.2001
- Managed equipment loading and unloading and moved finished work to stations for further processing.
- Maintained and verified processing, production and inspection information reports.
- Controlled processing cycles and monitored machinery in operation to spot problems.
- Collaborated with operations team to implement robust process control and support production processes.
- Controlled semiconductor processing cycles through manipulation of valves, switches, buttons and key commands.
- Monitored semiconductor operations and adjusted controls of processing machines and equipment to produce compositions with specific electronic properties.
- Loaded semiconductor materials into furnace.
Technician
Adflex Solutions Inc
08.1996 - 03.1997
- Maintained compliance with regulatory standards and safety requirements.
- Organized work to meet demanding production goals.
General Manager
Tom's Chicago Style Bbq
11.1988 - 06.1996
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
GED -
Maricopa Community Colleges - Mesa Community College
Mesa, AZ09.1989
Skills
- Roofing
- Mold Remediation
- Document Preparation
- Drywalling
- Manufacturer Specifications
- Methodology Improvements
- Customer Interaction
- Repair Services
- Equipment Calibration
- Routine Inspections
- Hole Patching
- Corrective Actions
- Operation Monitoring
- Staff Training
- System Tests
- Deadline Compliance
- Attention to Detail
- Inventory Oversight
- General Plumbing
- Team Training
- Performance Improvement
- Power Tools and Equipment
- Heavy Lifting
- Setup and Installation
- Product Inspection
- Issue Resolution
- Troubleshooting
- File and Record Maintenance
- Multitasking and Organization
- Manufacturing Processes
- Equipment Safety
Timeline
Owner
Smithville Kitchen Systems LLC
05.2018 - 08.2023
Technician
Micratek Consulting Llc
10.2017 - Current
Owner
Oso Consulting Llc
05.2017 - 11.2021
Owner/Technician/Volunteer
House Helpers/ Remax /american Leek Detection
03.2006 - 10.2016
Technician
Micratek Consulting Llc
03.2004 - 12.2005
Technician/Sales Associate
Asia Tech Corporation
02.2002 - 12.2004
Manager
IHOP
10.2000 - 12.2002
Wafer Fab Specialist
Motorola Inc
04.1997 - 07.2001
Technician
Adflex Solutions Inc
08.1996 - 03.1997
General Manager
Tom's Chicago Style Bbq
11.1988 - 06.1996
GED -
Maricopa Community Colleges - Mesa Community College
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