ROBERTO RODRIGUEZ

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.

• Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
• Motivated and trained employees to maximize team productivity.
• Managed internal operational standards and productivity targets.
• Compiled training materials for new employees and tracked skill development.
• Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
• Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.

• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Managed office operations while scheduling appointments for department managers.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

• Recruit qualified associates to staff and fulfill client contracts.

• Assist weekly payroll for the 700+ associates employed through our branch.

• Conduct Conducted weekly safety inspections to ensure all associates work in clean and safe environment as per contract terms.

• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Launched quality assurance practices for each phase of development