Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Roberto Rodriguez

Jacksonville,Florida

Summary

Dynamic Master Technician with extensive experience at in Logistics Companies , excelling in team leadership and employee coaching. Proven ability to enhance operational efficiency and customer satisfaction through strategic planning and effective communication. Skilled in troubleshooting and maintaining equipment, ensuring compliance with regulations while fostering a courteous and professional environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Master Technician

Temco Logistics
07.2024 - Current
  • Trained and coached junior employees on procedures for completing various types of task including safety, organization standards for excellent customer service , Appliance installations , and troubleshoot daily problems as they arise.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Worked with plumbers and electricians keep industry standard and knowledge of every appliance and installation in a correct and proper manner

Bartender Shift Manager

One Bar
01.2023 - 03.2024
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Polished glassware, bussed tables, and removed debris to keep customer areas clean.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Handle Cash register / doubled as bodyguard as needs arose
  • Handling over 400 customers a night

Loan Officer

Capital Ventures
01.2023 - 02.2024
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Developed strong relationships with customers through high levels of customer service.
  • Managed and coached Team to meet company sales goals, Customer service standards
  • Managed accounts with over 600,000 in loans

Owner and Manager

K White Moving and Delivery
01.2019 - 01.2023
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Manage multiple Operations with Contracts employess With Daryl Flood(Home Depot) , Spirit Logistics (Lowes), American SIgnature , Ashely Furniture , La Z boy.
  • Managed and worked Moving customers in a timely manner across states , while managing sizable crew
  • Maintained all Moving trucks and delivery trucks

Mover and Manger

Jacksonville Movers
01.2018 - 01.2019
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Managed two crews While maintaining customers accounts
  • sold and managed Moving accounts with Customers like City of Jacksonville etc.
  • Leaned budgeting payroll and assisted in such duties

Education

Comunications And Finance - Comunications

Florida State College
Jacksonville, FL
04-2023

Military History - History

Embry-Riddle Aeronautical University
Daytona Beach, FL
07-2016

High School Diploma -

Terry Parker High
Jacksonville, FL
06-2014

Skills

  • Bilingual english/ Spanish
  • Team leadership experience
  • Project management
  • Employee coaching
  • Bilingual communication
  • Data entry
  • Team collaboration
  • Workflow management
  • Skilled with both hand and power tools
  • Route planning
  • Delivery logging
  • Courteous and polite demeanor
  • Upselling
  • Excellent communication skills

Certification

Osha

financial training

Safety Complaince

Cpr

Banking and fraud

Leaderships Course Certificate

Appliance installation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Elementary
French

Timeline

Master Technician

Temco Logistics
07.2024 - Current

Bartender Shift Manager

One Bar
01.2023 - 03.2024

Loan Officer

Capital Ventures
01.2023 - 02.2024

Owner and Manager

K White Moving and Delivery
01.2019 - 01.2023

Mover and Manger

Jacksonville Movers
01.2018 - 01.2019

Comunications And Finance - Comunications

Florida State College

Military History - History

Embry-Riddle Aeronautical University

High School Diploma -

Terry Parker High

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