Roberto Rosario Jr
Syracuse
Summary
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Lowes Associate
Lowes Home Improvment
03.2025 - 08.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Amazon Fulfillment Associate
Amazon
10.2022 - 03.2025
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Walmart Staff Member
Walmart
09.2020 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Wendys Crew Member
Wendys Restaurant
09.2019 - 09.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
GED -
BOCES
Syracuse, NYSkills
- Client support
- Prioritization and scheduling
- Meticulous attention to detail
- Proficient in computer applications
- Order selection expertise
- Pallet jack proficiency
- Dependable and responsible
- Forklift Certified
- Experience in Roofing
- Experience in Carpentry
- Data entry
- Active listening
- Call center experience
- Computer proficiency
- Payment processing
- Cash handling
- Cleaning
- Integrity and honesty
- Initiative and Self-motivation
Languages
Spanish
Limited Working
Timeline
Lowes Associate
Lowes Home Improvment
03.2025 - 08.2025
Amazon Fulfillment Associate
Amazon
10.2022 - 03.2025
Walmart Staff Member
Walmart
09.2020 - 08.2022
Wendys Crew Member
Wendys Restaurant
09.2019 - 09.2020
GED -
BOCES