Roberto Rosario Maisonet
Missouri City
Summary
Accomplished Operations Supervisor with over 25 years of experience in healthcare pharmacy administration, regulated manufacturing, HR, and financial management. Expertise in payroll, vendor management, and cost control ensures efficient office operations. Bilingual in English and Spanish, facilitating strong connections within diverse teams and communities.
Overview
28
28
years of professional experience
Work History
Supervisor of Operations
Alpla Caribe Inc.
01.2017 - 01.2025
- Oversaw day-to-day operations for a facility with 15+ staff, managing budgets, scheduling, compliance, and vendor relationships for eight years
- Cut operational costs by 10% by identifying where money was being lost and putting tighter processes in place
- Brought inventory waste down by 20% by tracking purchasing patterns, adjusted ordering, and held the team accountable to the numbers
- Wrote and rolled out SOPs that the whole team used; efficiency went up 15% and we had a clear record for audits and reviews
- Kept everything running through leadership transitions, staff changes, and shifting business priorities
- Manufacturing operations, regulated production facility, $2M+ annual budget
General Accountant & Office Manager
Farmacias Aliadas, Inc.
01.2016 - 01.2017
- Ran the day-to-day finances for a pharmacy doing over $1M a year: invoices, reconciliation, payroll, and monthly reporting
- Managed the front office: staff schedules, patient coordination, vendor calls, and keeping the place organized
- Reduced operating costs by 8% without cutting corners, mostly by cleaning up the expense tracking and renegotiating a few supplier terms
- Processed payroll and compliance reporting on time every cycle; no errors, no delays
- Kept pharmaceutical inventory tight by tracking stock levels, flagged discrepancies early, and made sure shelves matched what was on paper
- Retail pharmacy, healthcare administration, front-office management, financial oversight
Group Leader
Kelly Services / Baxter
01.2015 - 01.2016
- Led a production team of 10+ at a medical products facility where quality control was non-negotiable
- Improved workflow efficiency by 12% and brought production errors down by 15% by reorganizing how tasks were sequenced and assigned
- Held the team to strict safety and quality standards. This was the kind of environment where cutting corners is not an option
- Baxter International, healthcare and medical products manufacturer
General Accounting Specialist
Perfecseal International PR
01.2011 - 01.2013
- Handled financial records and reconciliation across multiple departments, improving accuracy by 20%
- Shortened the month-end close cycle by streamlining how reports were compiled and submitted
- Worked in a tightly regulated environment where documentation standards had to be exact
- Medical packaging manufacturer, ISO-regulated environment
Controller / HR Supervisor
Rattan Originals, Inc.
01.1997 - 01.2011
- Managed financial operations: budgets, payroll, A/P, A/R, forecasting, and reporting; developed financial systems from the ground up
- Oversaw HR functions: interviews, hiring, onboarding, benefits, employee issues, and ensured compliance with regulations
- Put internal controls in place that reduced financial risk and held up well when we were audited
- Established internal controls that minimized financial risk and performed effectively during audits
- 14 years managing full financial and HR oversight for a growing company
Education
B.B.A. - Accounting
University of Puerto Rico
Cayey, PRSkills
- Operations
- Financial management
- Budget management
- Financial reporting
- Month-end close
- Financial reconciliation
- Forecasting
- Internal audits
- Process optimization
- SOP creation
- SOP management
- Inventory control
- Resource allocation
- Vendor oversight
- Vendor deals
- Productivity oversight
- KPI tracking
- Data reporting
- Excel
- Customer service
- Talent acquisition
- Employee engagement
- Compensation analysis
- Team leadership
- Team dynamics
- Regulatory adherence
Languages
- English
- Spanish
Timeline
Supervisor of Operations
Alpla Caribe Inc.
01.2017 - 01.2025
General Accountant & Office Manager
Farmacias Aliadas, Inc.
01.2016 - 01.2017
Group Leader
Kelly Services / Baxter
01.2015 - 01.2016
General Accounting Specialist
Perfecseal International PR
01.2011 - 01.2013
Controller / HR Supervisor
Rattan Originals, Inc.
01.1997 - 01.2011
B.B.A. - Accounting
University of Puerto Rico