Roberto Sanchez
Maspeth,NY
Summary
Proven mixologist and hospitality , adept in health codes compliance and elevating customer experiences, significantly reduced liquor costs at Frida Midtown through precision pouring techniques. A collaborative team player, I excel in fast-paced environments, consistently delivering exceptional service and mentoring new staff. Skilled in classic cocktails and bar restocking, I bring a track record of performance improvement and dedication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Assistant
53
New York, NY
06.2025 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Bartender
Frida Midtown
Manhattan, NY
04.2022 - 06.2025
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Neatly sliced and pitted fruit for garnishing drinks.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Made friendly conversation with customers to provide enjoyable bar experience.
Bartender Apprentice
Avra Madison Estiatorio
New York, NY
03.2022 - 12.2022
- Closed out cash register and prepared cashier report at close of business.
- Took beverage orders from guests or servers and accepted payment in cash or processed credit card transactions to capture revenue.
- Prepared mixes and garnishes and stocked glassware, condiments, beer and paper products to facilitate efficient operation.
- Increased efficiency behind the bar by creating an improved system for organizing glassware storage based on most frequently used items.
Server Assistant
Nobu
New York, NY
09.2021 - 12.2021
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
Education
Bachelor of Science - Biochemistry
ESPOCH
Ecuador07-2018
Skills
- Health codes compliance
- Mixology
- Hospitality service expertise
- Classic cocktails
- Performance improvement
- Team player attitude
Certification
- Qualifying certificate in food protection
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Server Assistant
53
06.2025 - Current
Bartender
Frida Midtown
04.2022 - 06.2025
Bartender Apprentice
Avra Madison Estiatorio
03.2022 - 12.2022
Server Assistant
Nobu
09.2021 - 12.2021
Bachelor of Science - Biochemistry
ESPOCH