ROBERTO SANCHEZ CAMARGO
Houston
Summary
Experienced IT Support Specialist with over 10 years in the U.S. Army and private sector, specializing in desktop, laptop, and server support. Expertise in hardware repairs, imaging, Windows 10/11, Office 365, and Active Directory. Collaborates effectively with IT teams and vendors to enhance processes and ensure system reliability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Transportation & Logistics Supervisor
United States Army Reserve
10.2025 - Current
- Supervise logistics and operations functions supporting multi-site missions with a consistent 100% success rate.
- Coordinated with cross-functional teams using AESIP to manage requisitions and asset flow, enhancing logistical effectiveness.
- Conducted safety checks and inspections to ensure compliance with Army standards, contributing to operational integrity.
Operations & Maintenance Supervisor
United States Army
10.2020 - 10.2025
- Led maintenance operations for $70M-$100M in equipment, enhancing reliability and ensuring operational readiness.
- Supervised 17 personnel, providing guidance on hardware repair techniques and ensuring safety, quality, and performance standards were met.
- Managed 250+ annual maintenance projects, ensuring consistent mission readiness across all initiatives.
- Implemented process improvements that boosted productivity by 40%, streamlining workflows.
- Maintained accountability of $2M+ in assets and enforced safety compliance and training.
Project Management Support
APTIV Global Technology
08.2018 - 01.2020
- Led secure data migration from legacy systems to modern platforms, ensuring zero data loss and minimal operational disruption.
- Automated production and payroll workflows, enhancing accuracy and ensuring compliance.
- Collaborated with cross-functional engineering and IT teams to implement system enhancements, increasing overall performance.
- Developed data reporting and tracking tools, improving system visibility and supporting informed decision-making.
- Supported enterprise operations and IT infrastructure across 30+ manufacturing facilities serving 65,000+ users, ensuring system reliability and operational continuity.
Information Technology Support
APTIV Global Technology
01.2018 - 08.2018
- Coordinated IT infrastructure and engineering support projects, ensuring timely execution and enhancing system reliability.
- Provided user support and technical guidance, facilitating improved system utilization and cross-functional collaboration.
- Assisted in troubleshooting hardware, software, and network-related issues, maintaining operational continuity and minimizing downtime.
- Managed procurement, inventory control, and lifecycle tracking of over 3,000 IT assets, improving accountability and operational efficiency.
- Trained cross-functional staff on HP ALM, enhancing testing processes, documentation, and workflow efficiency.
Computer Maintenance Support
GCIT SERVICES AND CONSULTING
02.2016 - 01.2018
- Diagnosed and resolved hardware/software issues, conducted preventive maintenance, and provided remote and on-site support, minimizing downtime and enhancing overall user experience.
- Installed, configured, and maintained operating systems, antivirus software, and business applications, ensuring optimal system performance.
- Performed routine and emergency maintenance in server room environments, managing installation, repair, and upgrades of computers, printers, internet/network ports, and security systems to ensure operational readiness.
Education
Bachelor of Science (B.S.) - Computer Systems Engineering
Universidad Autónoma De Ciudad Juárez (UACJ)
06-2020
Skills
- Supply Chain Coordination
- Vendor Coordination
- Fleet Management
- Process Improvement
- Data Analysis
- Excel
- Microsoft Office 365
- Microsoft Project
- Visio
- SQL
- MySQL
- Microsoft SQL Server
- ERP Systems
- IT Systems
- Network Configuration
- TCP/IP
- LAN/WAN
- Windows Server
- Linux
- MacOS
- HP ALM
Certification
- Lean Six Sigma (Yellow and Green Belt)
- Google IT Fundamentals
- How to Get into Robotics
- OSHA 30 (General & Construction)
Timeline
Transportation & Logistics Supervisor
United States Army Reserve
10.2025 - Current
Operations & Maintenance Supervisor
United States Army
10.2020 - 10.2025
Project Management Support
APTIV Global Technology
08.2018 - 01.2020
Information Technology Support
APTIV Global Technology
01.2018 - 08.2018
Computer Maintenance Support
GCIT SERVICES AND CONSULTING
02.2016 - 01.2018
Bachelor of Science (B.S.) - Computer Systems Engineering
Universidad Autónoma De Ciudad Juárez (UACJ)