ROBERTO SANTIAGO
IT System Administrator
Summary
Dedicated and certified IT System Administrator with 10 years of experience in managing, securing, and optimizing IT infrastructures. Seeking a challenging role to leverage my skills in system administration, network management, and cybersecurity.
Overview
7
7
years of professional experience
Work History
DevOps Admin
Clarus Commerce
Rockhill, CT
01.2022 - 09.2023
- Perform virtual environment configurations
- Maintain general platform health and system integrity
- Run and maintain different Product environments (Development, Stage, Production)
Sr. System Administrator
Jordano's Inc
Goleta, CA
05.2019 - 11.2022
- Installing hardware and software for the network
- Keeping systems operating efficiently by performing any necessary upgrades and repairs
- Planning a strategy to maintain system security on the computers and the network as a whole
- Assigning and updating security permissions for the system network
- Training or directing users on the correct use of software and hardware within the system
- Performing problem-solving tasks when alerted by a user or monitoring system
Operations Engineer
Google Inc
Mountain View, CA
01.2017 - 04.2019
- Troubleshoot problems with Checkpoint firewalls, Cisco Meraki network switches, Cisco and Juniper routers, Windows 2008/2016 servers, Hp and Dell computers, and iPhone/android mobile devices as needed
- Provided guidance and mentored three interns during summer internship programs which allowed me to gain leadership and management skills
- Diagnose complex infrastructure, account, networking, mobile, and operating system issues
- Troubleshoot and resolve Linux, OSX, Windows, Chrome OS and Android platforms in addition to network-based applications
- Identify outages/bugs and work with product and partner teams to identify a resolution where needed.
Education
Associate of Science - Computer Science / Networking
Oxnard College
Oxnard, CA 07.2015 - 2015.07
2015Cisco Cybersecurity Scholarship: CCNA Cyber Ops Certification 2017 - undefined
Web Development 2017Cybrary IT: Computer Science / Security Pen-Tester, 2018Certifications: CompTia A+, Network +, Security +References: Available Upon Request - Cybersecurity
Cisco Cybersecurity Scholarship
Los Angeles, CA 02.2016 - 2017.11
Skills
Operating Systems: Windows Server, Linux, Mac, IOS, Android, Windowsundefined
Timeline
DevOps Admin
Clarus Commerce
01.2022 - 09.2023
Sr. System Administrator
Jordano's Inc
05.2019 - 11.2022
Operations Engineer
Google Inc
01.2017 - 04.2019
Web Development 2017Cybrary IT: Computer Science / Security Pen-Tester, 2018Certifications: CompTia A+, Network +, Security +References: Available Upon Request - Cybersecurity
Cisco Cybersecurity Scholarship
02.2016 - 2017.11
Associate of Science - Computer Science / Networking
Oxnard College
07.2015 - 2015.07
2015Cisco Cybersecurity Scholarship: CCNA Cyber Ops Certification 2017 - undefined
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