Hi, I’m
Roberto Santiago
Summary
IT professional with 10 years of experience in securing and administering IT infrastructure. Proven skills in user access control, system hardening, and incident response procedures. Eager to leverage this experience and passion for cybersecurity in a Security Operations Analyst role, focusing on threat detection and incident response.
Overview
7
years of professional experience
1
Certification
Work History
Clarus Commerce
Cybersecurity Analyst
01.2022 - 09.2023
Job overview
- Analyzed security logs and alerts from SIEM systems Splunk to identify potential threats and vulnerabilities
- Investigated and remediated security incidents following the MITRE ATT&CK framework, resolving an average of 10 security incidents per month
- Conducted a thorough analysis of security events to determine root causes and recommend mitigation strategies
- Collaborated with non-security IT staff to resolve security queries and tasks, enhancing overall security awareness
- Prepare vulnerability reports and follow up with appropriate teams for remediation
Jordano's Inc
Sr. System Administrator
05.2019 - 11.2022
Job overview
- Managed and maintained a secure network infrastructure consisting of over 50 Cisco switches, routers, and Dell servers
- Spearheaded the development and implementation of a comprehensive security strategy, resulting in a 20% reduction in security incidents
- Utilized firewalls, intrusion detection systems (IDS), and endpoint protection software to proactively safeguard the network against cyber threats
- Established and documented security policies, procedures, and standards to enhance user awareness and compliance with best practices
- Successfully investigated and resolved security incidents, identifying root causes and implementing effective solutions.
Google Inc
Operations Engineer
01.2017 - 04.2019
Job overview
- Troubleshoot problems with Checkpoint firewalls, Cisco Meraki network switches, Cisco and Juniper routers, Windows 2008/2016 servers, Hp and Dell computers, and iPhone/Android mobile devices as needed
- Provided guidance and mentored three interns during summer internship programs which allowed me to gain leadership and management skills
- Diagnose complex infrastructure, account, networking, mobile, and operating system issues
- Troubleshoot and resolve Linux, OSX, Windows, Chrome OS and Android platforms in addition to network-based applications.
Education
Oxnard CollegeOxnard, CA
Associate of Science from Computer Science / Networking
01.2015
Skills
- Firewalls: Cisco, FS5, Checkpoint, Fortinet
- Intrusion Detection Systems (IDS): Cisco Secure Firewall with NGIPS, Snort
- Security Information and Event Management (SIEM): Security Onion, Splunk
Security Tools:
- Vulnerability Scanners: Nmap, ZenMap
- National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF)
- MITRE ATT&CK Framework
Security Frameworks:
Training
- Cisco Cybersecurity Scholarship, CCNA Cyber Ops Certification, 2017
- SANS Training, SEC301: Introduction to Cyber Security
- Udacity/Google Scholarship, Web Development, 2017
- Cybrary IT, Computer Science / Security Pen-Tester, 2018
Certification
- Network +, Security +, Linux +, Cisco CyberOps Associate, CSIS, Cisco Cybersecurity Path
Languages
Spanish
Full Professional
Timeline
Cybersecurity Analyst
Clarus Commerce
01.2022 - 09.2023
Sr. System Administrator
Jordano's Inc
05.2019 - 11.2022
Operations Engineer
Google Inc
01.2017 - 04.2019
Oxnard College
Associate of Science from Computer Science / Networking
Similar Profiles
Anishma GeorgeAnishma George
Medical Coder at Clarus RCM InfotechMedical Coder at Clarus RCM Infotech
Harjot Singh SandhuHarjot Singh Sandhu
Electrician at Clarus Electric CorpElectrician at Clarus Electric Corp
Devanshu NigamDevanshu Nigam
R&D Engineer at Clarus GlassboardR&D Engineer at Clarus Glassboard